Rebekah James
Porirua,WGN
Summary
Motivated and adaptable professional with a strong background in administration, combined with the practical experience of managing a household as a mother of three, and the academic insight gained through studying for a Bachelor of Psychology. Proven ability to stay organized, calm under pressure, and committed to delivering high-quality service. Skilled in multitasking, communication, and problem-solving, with a genuine passion for helping others and improving systems. Brings a unique blend of real-world resilience, empathy, and professional experience to any role, along with a strong commitment to personal growth, and contributing to a positive team environment.
Overview
2
2
years of professional experience
Work History
Administrative Officer
Eden Brother's Construction
Porirua , Wellington
02.2022 - 06.2024
- Developed and implemented administrative procedures to improve operational efficiency.
- Answered phone inquiries, directed calls and took messages.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Monitored email accounts regularly and responded appropriately within established timeframes.
Education
High School Diploma -
Wellington Girl College
Wellington01-2014
Bachelor of Psychology -
Victoria University of Wellington
Wellington, NZSkills
- Administrative procedures
- Record management
- Data entry
- Call handling
- Report generation
- Customer service
- Time management – balancing work, study, and parenting responsibilities effectively
- Organization – managing schedules, appointments, and multiple deadlines
- Communication – clear written and verbal communication with clients, colleagues, and educators
- Problem solving – thinking quickly and calmly under pressure, both at work and at home
- Multitasking – handling several responsibilities at once while maintaining attention to detail
- Empathy and active listening – developed through parenting and psychology studies
- Resilience and stress management – managing high workloads and emotional demands
- Digital literacy – confident in using email, Microsoft Office, and admin systems
- Teamwork and collaboration – working with others in both professional and academic settings
- Adaptability – adjusting to changing priorities at home, work, and university
Timeline
Administrative Officer
Eden Brother's Construction
02.2022 - 06.2024
High School Diploma -
Wellington Girl College
Bachelor of Psychology -
Victoria University of Wellington
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