Rebekah Rowland
Kelburn,WGN
Summary
Driven professional with a track record of enhancing sales and customer satisfaction within retail and hospitality environments. Skilled at upholding standards under pressure and within fast paced working environments. Always demonstrates a kind and positive attitude, excelling in both team and independent environments with a knack for building customer relationships. Works hard to achieve positive results without compromising service quality.
Overview
4
4
years of professional experience
Work History
Number One Shoes Sales Assistant
Alessandro
Lyall Bay
02.2025 - Current
- Maintained product displays and ensured stock availability.
- Processed sales transactions accurately and efficiently.
- Assisted customers with product selection and inquiries.
- Handled customer complaints and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
NOS and Hannahs Sales Assistant
Melinda Starnes
Hawkes Bay
04.2023 - 01.2025
- increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalised product recommendations based on needs and preferences.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Processed transactions and orders accurately while maintaining a high level of customer service.
- Performed end of day paper work and cashing up in an efficient and timely manner.
Burgerfuel Employee
Andrew Acombe
Hawkes Bay
08.2021 - 01.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked effectively in fast-paced environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Skills
- Customer relationship management
- Product knowledge
- Sales techniques
- Cash handling
- Transaction processing
- Retail merchandising
- Problem solving
- Visual displays
- Effective communication
- Team collaboration
- Attention to detail
- Adaptability
Reference:
Former Employer: Number One Shoes and Hannahs Hastings
Melinda Starnes (Manager)
Contact: 0279545537
Timeline
Number One Shoes Sales Assistant
Alessandro
02.2025 - Current
NOS and Hannahs Sales Assistant
Melinda Starnes
04.2023 - 01.2025
Burgerfuel Employee
Andrew Acombe
08.2021 - 01.2022
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