Summary
Overview
Work History
Skills
Reference:
Timeline
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Rebekah Rowland

Kelburn,WGN

Summary

Driven professional with a track record of enhancing sales and customer satisfaction within retail and hospitality environments. Skilled at upholding standards under pressure and within fast paced working environments. Always demonstrates a kind and positive attitude, excelling in both team and independent environments with a knack for building customer relationships. Works hard to achieve positive results without compromising service quality.

Overview

4
4
years of professional experience

Work History

Number One Shoes Sales Assistant

Alessandro
Lyall Bay
02.2025 - Current
  • Maintained product displays and ensured stock availability.
  • Processed sales transactions accurately and efficiently.
  • Assisted customers with product selection and inquiries.
  • Handled customer complaints and resolved issues promptly.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.

NOS and Hannahs Sales Assistant

Melinda Starnes
Hawkes Bay
04.2023 - 01.2025
  • increased sales by building strong customer relationships and providing excellent service.
  • Enhanced customer satisfaction with personalised product recommendations based on needs and preferences.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Processed transactions and orders accurately while maintaining a high level of customer service.
  • Performed end of day paper work and cashing up in an efficient and timely manner.

Burgerfuel Employee

Andrew Acombe
Hawkes Bay
08.2021 - 01.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked effectively in fast-paced environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Skills

  • Customer relationship management
  • Product knowledge
  • Sales techniques
  • Cash handling
  • Transaction processing
  • Retail merchandising
  • Problem solving
  • Visual displays
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Adaptability

Reference:

Former Employer: Number One Shoes and Hannahs Hastings

Melinda Starnes (Manager)

Contact: 0279545537

Timeline

Number One Shoes Sales Assistant

Alessandro
02.2025 - Current

NOS and Hannahs Sales Assistant

Melinda Starnes
04.2023 - 01.2025

Burgerfuel Employee

Andrew Acombe
08.2021 - 01.2022

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Rebekah Rowland