Rebekah Snellgrove
Panmure,AUK
Summary
Hi I’m Rebekah I’m an 20 year old energetic Barista specialising in quality drinks and latte art. I’m committed to high level of professionalism and customer enjoyment. I always take orders with a smile and stive to accurately make delicious specialty drinks. I have a background working in high volume restaurants brewing 700-800 coffees a day busy busy periods
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work History
Barista
St Heliers bay bistro
St Heliers, AKL
02.2025 - Current
- Making 700-800 coffees a day during busy days
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, Americanos as well as matcha, teas and chai lattes.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted servers in seating guests by escorting them to their tables.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Preparing ice creams, açai bowls, smoothies, milkshakes, pastries and more
- Maintaining cleanliness of coffee equipment such as grinders, milk pitchers and the coffee machine
Head Barista
Columbus Coffee
Pukekohe, AUK
02.2023 - 02.2025
- Developed a loyal customer base by consistently delivering high-quality beverages.
- Created wide variety of hot and cold drinks averaging 300-400 per shift while consistently bringing back positive customer reviews.
- Used POS system to accurately enter orders and process payments.
- Carried out complete opening and closing duties to keep restaurant working efficiently and ready to meet customer needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out day-to-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Front of House Server
Columbus Coffee
Takanini, AUK
08.2022 - 02.2023
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Prepared drinks for customers according to recipes or special orders.
- Processed payments at the end of each meal including cash, debit and credit transactions.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Bakery Worker
Flour Mill Bakery
Pukekohe East, AUK
09.2021 - 12.2021
- Stocked shelves with freshly baked goods throughout the day.
- Served customers at the front counter by providing product information and taking orders.
- Maintained a clean and organized work area throughout the shift.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Operated POS system to process bakery sales transactions.
Education
Year 12 -
Homeschooled
Taranaki 03.2010 - 03.2020
Skills
- Customer Service
- Special Requests and Substitutions
- POS Inventory System Operation
- Food Allergies
- Menu Memorization and Presentation
- Safe Food Handling Practices
- Food Handling Standards
- Beverage preparation
- Attention to detail
- Espresso machine operation
Timeline
Barista
St Heliers bay bistro
02.2025 - Current
Head Barista
Columbus Coffee
02.2023 - 02.2025
Front of House Server
Columbus Coffee
08.2022 - 02.2023
Bakery Worker
Flour Mill Bakery
09.2021 - 12.2021
Year 12 -
Homeschooled
03.2010 - 03.2020