REECE CHIPPENDALE

• Manage customer relationships with integrity to enhance credibility and customer satisfaction
• Develop professional relationships with trade clients new and existing
• Follow structured call cycle to ensure all trade clients receive adequate representation
• Continually seek opportunities to develop new areas of business
• Look for opportunity to suggest to the client what their requirements will be further out
• Present Carter's range of products and services in a manner which emphasizes their benefits so as to encourage ongoing and repeat business
• Highly self-motivated
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Conducted sales calls, hosted groups of prospects and represented business at trade shows or meetings.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Forecasted new business sales monthly for optimal planning and strategy execution.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

• Manage customer relationships with integrity to enhance credibility and customer satisfaction
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Develop professional relationships with trade clients
• Follow structured call cycle to ensure all trade clients receive adequate representation
• Continually seek opportunities to develop new areas of business
• Follow up on generated leads and close potential sales
• Present Mitre 10's range of products and services in a manner which emphasizes their benefits so encouraging repeat business
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Achievements: 157% sales growth achieved.

• All Marketing and Lead Generation activities
• Implementation of CRM and Job Tracking System
• Hiring and Training Staff in all facets including Technical and Sales, for ‘Belly to belly' sales roles that required good presentation, good manners, good communication, listening to client's concerns, recommending solutions and closing sales for premium products &services
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Contributed to event marketing, sales and brand promotion.

• Hiring and Training Staff in all facets including Technical and Sales, for ‘Belly to belly' sales roles that required good presentation, good manners, good communication and manners, listening to the clients concerns, recommending the solution and closing the sale for a premium product
• My Team and i hit and exceeded all targets.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Organized promotional events and interacted with community to increase sales volume.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Recruited and hired top-level talent to add value and expertise to sales department.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Communicated product quality and market comparisons by creating sales presentations.
• Prepared sales presentations for clients showing success and credibility of products.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

• Belly to belly sales role that required good presentation, good manners, good communication and manners, listening to the client's concerns, recommending the solution and closing the sale for a premium product
• I hit and exceeded all targets
• I also trained new staff in Technical and Sales and performing the role of Sales Manager and Trainer from 6 months in the role
• The General Manager left and started as GM for a competitor and head hunted me as sales manager at my next role.

• To actively build relationships with key customer contacts
• Identify organizational structures within existing clients
• Provide information, recommendations and support to management, staff and customers on account situations
• Identify potential business
• Qualify and profile leads
• Take appropriate actions to close
• This is a very broad list of the responsibilities I had as there were many more duties required in this role
• I welcomed all new opportunities that enabled me to build and maintain long term relationships not only with potential clients and shareholders, executives, tradesman, and my fellow colleagues
• Achievements:
• Achieved all targets and exceeded targets

• I initially took over the franchise for a short time whilst my father recovered from a serious ankle injury, my father's recovery didn't enable him to come back to work, so I carried on running the business with him and researched the idea of property investment
• Having had a go at trying to make money from property investment I am glad I tried it and have found it is not for me, hence I look forward to getting back into Sales/Account Management as this is where I am most confident and enjoy this role more than any other role I have experienced.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.