Reema Sharma
Papamoa,BOP
Summary
Experienced Data Administrator and Sales Executive seeking employment to leverage extensive industry knowledge, exceptional skills and proven expertise acquired during a successful 10-year career, aiming to contribute valuable insights, strategic thinking and a strong work ethic to an organization. Committed to delivering exceptional performance and adding value to the team, eager to contribute expertise and make a meaningful impact in a role.
Overview
10
10
years of professional experience
Work History
Data Administrator
EastPack - Quarry Rd
Te Puke, BOP
04.2023 - Current
- Maintain data integrity in all systems, ensuring timely input and accuracy.
- Ensure all packs and pallets have bar-coded labels with accurate product information.
- Implementing data polices, procedures, standards.
- Administered, supported, and monitored databases by proactively resolving database issues.
Senior Sales Executive
Musks & Fragrance
Mumbai, India
03.2017 - 12.2022
- Maintaining Sales & Purchases Records in Ms. Excel (Maintaining data on daily basis).
- Emailing Quotations, Proforma Invoice doing Price Negotiation and Order Finalization with customers via Telephone / Mail Correspondence.
- Attend meetings with customers and provide accurate and timely interpretation.
- Operating Internet, Microsoft Outlook, Updating all records documents, Filing (Hard copy as well as Soft copy).
- Follow up for payments with Customers.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Immigration Support Executive
The Smartmove For Global Visas
Mumbai, India
03.2015 - 01.2017
- Knowledge of handling different categories of visa process for countries (UK, NZ, Australia, Canada, US).
- Study case of clients and accordingly advise them to select right category of visa.
- Filling visa application form on behalf of Clients.
- Provide training to Junior Associates such as preparing list of documents, filling application, making templates for all categories of visa.
- Provide accurate timely advice and information on all immigration law, policy and procedures and coordinate with clients on phone and emails.
- Giving all efforts and hard work to get successful visa granted to clients.
- Build appropriate business relationships with customers (that are in accordance with immigration policies) to develop trust and mutual understanding of immigration policies and procedures.
Phone Banking Officer
HDFC Bank
Mumbai, India
11.2013 - 09.2014
- Taking request for reissuing Debit card, Credit card, Forex plus card, Food plus card and Prepaid Gift card etc.
- Improved customer satisfaction by going above-and-beyond to answer questions and offer expert support.
- Generating Leads and passing them to concerned department, Maintaining data on daily basis.
- Helped customers to complete online banking services and assisted with user access problems such as forgotten passwords.
- Upheld strict security procedures to verify identities when completing actions for members and giving out private banking information.
Education
Bachelor of Banking And Insurance - Commerce
Mumbai University
Mumbai, India05.2013
Skills
- Proficient in Microsoft Office, Tally, MS Word, PowerPoint with focus on Excel Data
- Decision making and operations management
- Excellent communication
- Attention to detail
- Critical Thinking
- Office Equipment
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Punjabi
Native or Bilingual
Nepali
Elementary
Timeline
Data Administrator
EastPack - Quarry Rd
04.2023 - Current
Senior Sales Executive
Musks & Fragrance
03.2017 - 12.2022
Immigration Support Executive
The Smartmove For Global Visas
03.2015 - 01.2017
Phone Banking Officer
HDFC Bank
11.2013 - 09.2014
Bachelor of Banking And Insurance - Commerce
Mumbai University