Reema Sharma
Papamoa,BOP
Summary
Experienced Data Administrator and Sales Executive seeking employment to leverage extensive industry knowledge, exceptional skills and proven expertise acquired during a successful 10-year career, aiming to contribute valuable insights, strategic thinking and a strong work ethic to an organization. Committed to delivering exceptional performance and adding value to the team, eager to contribute expertise and make a meaningful impact in a role.
Overview
10
10
years of professional experience
Work History
Data Administrator
EastPack - Quarry Rd
04.2023 - Current
- Maintain data integrity in all systems, ensuring timely input and accuracy.
- Ensure all packs and pallets have bar-coded labels with accurate product information.
- Implementing data polices, procedures, standards.
- Administered, supported, and monitored databases by proactively resolving database issues.
Senior Sales Executive
Musks & Fragrance
03.2017 - 12.2022
- Maintaining Sales & Purchases Records in Ms. Excel (Maintaining data on daily basis).
- Emailing Quotations, Proforma Invoice doing Price Negotiation and Order Finalization with customers via Telephone / Mail Correspondence.
- Attend meetings with customers and provide accurate and timely interpretation.
- Operating Internet, Microsoft Outlook, Updating all records documents, Filing (Hard copy as well as Soft copy).
- Follow up for payments with Customers.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Immigration Support Executive
The Smartmove For Global Visas
03.2015 - 01.2017
- Knowledge of handling different categories of visa process for countries (UK, NZ, Australia, Canada, US).
- Study case of clients and accordingly advise them to select right category of visa.
- Filling visa application form on behalf of Clients.
- Provide training to Junior Associates such as preparing list of documents, filling application, making templates for all categories of visa.
- Provide accurate timely advice and information on all immigration law, policy and procedures and coordinate with clients on phone and emails.
- Giving all efforts and hard work to get successful visa granted to clients.
- Build appropriate business relationships with customers (that are in accordance with immigration policies) to develop trust and mutual understanding of immigration policies and procedures.
Phone Banking Officer
HDFC Bank
11.2013 - 09.2014
- Taking request for reissuing Debit card, Credit card, Forex plus card, Food plus card and Prepaid Gift card etc.
- Improved customer satisfaction by going above-and-beyond to answer questions and offer expert support.
- Generating Leads and passing them to concerned department, Maintaining data on daily basis.
- Helped customers to complete online banking services and assisted with user access problems such as forgotten passwords.
- Upheld strict security procedures to verify identities when completing actions for members and giving out private banking information.
Education
Bachelor of Banking And Insurance - Commerce
Mumbai University
Mumbai, India05.2013
Skills
- Proficient in Microsoft Office, Tally, MS Word, PowerPoint with focus on Excel Data
- Decision making and operations management
- Excellent communication
- Attention to detail
- Critical Thinking
- Office Equipment
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Punjabi
Native or Bilingual
Nepali
Elementary
Timeline
Data Administrator
EastPack - Quarry Rd
04.2023 - Current
Senior Sales Executive
Musks & Fragrance
03.2017 - 12.2022
Immigration Support Executive
The Smartmove For Global Visas
03.2015 - 01.2017
Phone Banking Officer
HDFC Bank
11.2013 - 09.2014
Bachelor of Banking And Insurance - Commerce
Mumbai University
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