Reena Bhosle Kadakia

Managed customer order pick-ups for walk-in clients, ensuring satisfaction.

Established strong relationships with 3PL customers to facilitate operations.

Accurately entered inbound orders while receipting customer products.

Processed outbound orders by keying customer requests for timely dispatch.

Coordinated with customers regarding new shipments, inspections, and dispatches.

Ensured warehouse team received special instructions for order fulfillment.

Responded to inquiries via phone, email, and in-person effectively.

Tracked deliveries with TRI-STAR transport partner to maintain updated status reports.

• Recorded merchandise movements in in-house systems to ensure accurate product counts.
• Advised management on discrepancies found during inventory checks.
• Corrected stock errors and maintained accurate inventory records for multiple companies.
• Monitored stockroom and floor operations to enhance workflow efficiency.

• Received and routed incoming mail, packages, and deliveries efficiently.
• Filed records to maintain organized and efficient information systems.
• Conducted testing and tagging for workshop and technician equipment.
• Updated records of tests and tags promptly to ensure accuracy.
• Coordinated faulty returns to suppliers while maintaining follow-up records.
• Informed technician team members about daily incoming and outgoing couriers while updating spreadsheets for new devices.

• Executed general reception duties to support office operations.
• Checked emails for new queries and responded promptly.
• Prepared invoices and dispatched ink cartridges based on requirements.
• Managed daily office administration and housekeeping tasks.
• Reconciled ink and cartridge stock weekly to maintain inventory accuracy.
• Updated website with new products and pricing information.
• Organized filing and document management systems for efficiency.
• Sold ink cartridges and other office stationery, enhancing customer service.

• Executed product costing and sampling according to buyer requirements.
• Coordinated with Design Studio for innovative carpet design development.
• Collaborated on designs, shades, yarns, and weaving techniques for sample production.
• Managed correspondence with buying houses and buyers regarding inquiries.
• Oversaw procurement of materials in partnership with Purchase Department.
• Supervised entire production process, ensuring adherence to order specifications and approvals.
• Organized PPM meetings with production teams to align on shipment deadlines.
• Provided timely updates to buyers on order status and pre-shipment documentation.