Reese-Lehua Stallsmith

Café Operations & Cleanliness

• Maintained a clean, organized, and welcoming café environment in accordance with health and safety standards.

• Regularly cleaned and sanitized kitchen, counter, windows, and dining areas, including equipment and floors, to meet company procedures.

• Replenished serving stations and restocked product displays to ensure freshness and appeal.

• Monitored and arranged pastry and dessert cases to entice customer orders.

• Properly labeled, stored, and rotated food and ingredients to optimize freshness and minimize waste.

• Checked dining areas frequently to clean spills, wipe down tables, and restock supplies.

Customer Service & Food Preparation

• Delivered friendly, professional service and resolved customer concerns with a positive attitude.

• Consistently prepared and maintained high-quality food and drink items in line with company standards and recipes to meet customer demands.

• Assembled take-out orders with appropriate condiments, utensils, and secure packaging.

• Remained calm and efficient during high-pressure periods, maintaining productivity and customer satisfaction.

• Prepared ingredients by washing, peeling, cutting, and measuring, ensuring readiness for service.

Team Collaboration & Training

• Supported coworkers to maintain a smooth workflow during busy hours.

• Trained and supervised new staff on sales, customer service, and food safety procedures to ensure consistency and compliance.

Versatility & Initiative

• Cross-trained in various roles, including smoothie and food production, management support, and cashier responsibilities.

• Created, promoted, and marketed best selling smoothie and food items, including managing the specials board and engaging with customers on social media.

• Worked across three different café locations over the past four years, adapting to diverse environments and fostering strong connections with each community served.

Transactions & Register Management

• Managed register operations, processing cash and card payments accurately while maintaining balanced cash drawers.