Regan Henry
Auckland,AUK
Summary
Accomplished Senior Skin Therapist with a proven track record at Caci Newmarket, adept in customized skincare plans and fostering client relationships. Leveraged expert skin analysis and professional communication to enhance client satisfaction and achieve sales goals. Excelled in team collaboration and client education, significantly improving skin health outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Skin Therapist
Caci Newmarket
07.2021 - Current
- Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
- Contributed to successful marketing efforts by participating in promotional events and offering exclusive discounts on select services for returning clients.
- Improved skincare routines for clients by conducting thorough skin analyses and suggesting appropriate treatments.
- Continuously updated knowledge of various product lines, ensuring the ability to provide clients with accurate information and tailored suggestions for their specific needs.
- Delivered exceptional customer service, maintaining a professional and welcoming environment for clients.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Assisted with inventory management and ordering, contributing to efficient operations within the spa facility.
Skin Therapist
Caci Lunn Avenue
08.2022 - 03.2023
- Increased repeat clientele through expert advice and consistent delivery of high-quality services.
- Educated clients on proper home care regimens, leading to sustained improvements in their overall skin health.
- Ensured strict adherence to sanitation guidelines, maintaining a clean and hygienic work environment at all times.
- Expanded knowledge of cutting-edge industry techniques by attending regular training sessions and conferences.
- Performed advanced facial treatments to address specific skin concerns, resulting in improved skin appearance.
- Established rapport with clients through strong interpersonal skills, fostering loyalty and trust in the therapeutic process.
Waitress
Union Post Ellerslie
01.2021 - 07.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Diploma - Beauty Therapy
Elite School of Beauty And Spa
Auckland, AUK09.2022
Skills
- Customized skincare plans
- Skin rejuvenation methods
- Team collaboration
- Professional communication
- Expert skin analysis
- Appointment scheduling
- Advanced facial techniques
- Sales and upselling
- Client education
- Laser therapy
- Product ingredient expertise
- Sanitation and sterilization
Accomplishments
Won ‘Beauty Therapist of the Year’ award from Elite School of Beauty and Spa.
Certification
Level 5 Diploma in Beauty Therapy
Languages
English
Native or Bilingual
Timeline
Skin Therapist
Caci Lunn Avenue
08.2022 - 03.2023
Senior Skin Therapist
Caci Newmarket
07.2021 - Current
Waitress
Union Post Ellerslie
01.2021 - 07.2021
Diploma - Beauty Therapy
Elite School of Beauty And Spa
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