Reigo Benoy
Lower Hutt
Summary
A motivated and diligent young professional with a recently completed NCEA Level 3 qualification. Possess two years of barista experience gained at St. Patrick’s College Silverstream and four months as a Nandoca at Nando’s Restaurant in Queensgate Mall, Lower Hutt. Seeking to further develop customer service and hospitality skills in a dynamic environment. Known for being hardworking, dependable, and a quick learner.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
St. Patrick’s College Silverstream
03.2022 - 11.2024
- Prepared high-quality coffee and other beverages with consistency and attention to detail.
- Maintained cleanliness and organization of the café area, adhering to hygiene standards.
- Delivered excellent customer service to students, staff, and visitors, handling orders efficiently during peak hours.
- Trained new staff on barista skills and customer interaction.
Nandoca (Team Member)
Nando’s Restaurant, Queensgate Mall
12.2023 - 02.2023
- Assisted in food preparation, order taking, and delivery with a focus on customer satisfaction.
- Operated the point-of-sale system efficiently and handled cash and card transactions.
- Ensured the restaurant maintained high cleanliness and safety standards.
- Contributed to a positive team environment, supporting colleagues during busy periods.
Education
NCEA Level 3 Qualification -
St. Patrick’s College
11.2024
Bachelors of Law -
Victoria University of Wellington
Wellington, NZ11-2030
Bachelor of Commerce -
Victoria University of Wellington
Wellington, NZ11-2030
Skills
- Customer Service: Proven ability to engage with customers professionally and resolve issues promptly
- Barista Expertise: Skilled in making a variety of coffee beverages and managing café operations
- Team Collaboration: Thrives in team environments, contributing to collective success through effective communication and support
- Adaptability: Quickly adapts to new roles, environments, and technologies
- Time Management: Balances multiple tasks efficiently, meeting deadlines and maintaining quality
- Team player
Accomplishments
- Successfully managed café operations during high-traffic periods at St. Patrick’s College.
Certification
NZQA 17285 - Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision
Timeline
Nandoca (Team Member)
Nando’s Restaurant, Queensgate Mall
12.2023 - 02.2023
Barista
St. Patrick’s College Silverstream
03.2022 - 11.2024
NCEA Level 3 Qualification -
St. Patrick’s College
Bachelors of Law -
Victoria University of Wellington
Bachelor of Commerce -
Victoria University of Wellington
Interests
Passion for coffee and hospitality industries., Enjoys volunteering and participating in team sports., Interest in learning new culinary and service-related skills.
Service Award
Received it based on working an a barista for 2 years in High-school , serving teachers and visitors alike
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