REMEDIOS DELA CRUZ

• Management of the T&L Leadership team’s diary, arranging meetings and/or dealing with various matters on their behalf as appropriate. And proactively support the T&L Leadership team in their day-to-day activities, offering services daily.
• Coordinate travel as requested, ensuring that accurate transport and accommodation details are provided.
• Check the T&L Leadership team member’s email and mail and action any relevant requests or assist with responses.
• Arrange catch ups with the T&L Leadership team as and when required to discuss and work on current projects and tasks.
• Perform general secretarial tasks, including but not limited to producing letters, reports etc for the T&L Leadership team.
• Proofread all documents prior to the T&L Leadership team’s signing.
• Support OneSchool with relevant projects as they arise.
• Facilitating successful implementations of projects.
• Effectively schedule and facilitate meetings including preparation of agenda and meeting resources, catering to attendees needs and distributing minutes and tasks in a timely manner.
• Manage organisational task list and follow up regularly to ensure all tasks are completed within the agreed timeframe.
• Coordinate all T&L Leadership team’s meetings including making travel arrangements, catering, setup of room, liaison with team regarding communications and conference room bookings.

• Extensive diary management, including internal and external meetings and engagements
• Arranging and managing logistics related to travel and accommodation
• Provision of personal assistance functions to both two teams
• Minutes of Meeting and Action follow ups
• Devising and maintaining office systems, including data management and filing
• Proofreading and review of materials, and documents, contracts and signing on behalf of General Manager
• Collaboration with operations on implementation of administrative and executive policies
• Schedule and planning of meetings and conferences, including site-to-site video conferencing calls
• Payroll Processing
• Organizational Chart creation and maintenance for PSC & HTM
• Mailbox management for two General Managers
• Recruitment communication, character referencing of candidates, approvals, documentation and interview arrangements
• Onboarding an employee
• Approval of leaves and Onestaff encoding
• Kotahi FPIM medical device requests
• FPIM- PO creation and receipting of invoices
• Ordering of access and equipments for new and existing staff on two teams
• Assisting on contract consolidations and collections

• Extensive diary management, including internal and external meetings and engagements
• Providing general administrative support
• Arranging and managing logistics related to CEO's travel and accommodation
• Provision of personal assistance functions to CEO
• Handling Customer Complaints
• Devising and maintaining office systems, including data management and filing
• Processing CEO's business expenses and administrative items.
• Proofreading and review of materials, and documents, contracts and reports prior to CEO approval
• Arranged appropriate travel, visas, agendas, necessary contacts and country information.
• Collaboration with operations on implementation of administrative and executive policies
• Schedule and planning of meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations for CEO office
• Collaboration and coordination with Marketing and administrative team members, and other departments on particular projects and events.
• Handling of office staff for CEO offices
• Minutes of Meetings when required
• Receiving guests at the reception

(NOTE: Promoted from Logistics Administrator into Executive Assistant )

* Logistics Administrator ( 2007 to 2011)

Supply Chain & Inventory

• Vehicle ordering and imports
• Automotive parts and accessories purchase
• Customs documentation
• Vehicle recovery and logistics from port to customers and companies
• Insurance processing for imported vehicles

• Offered thorough support knowledge aiding team assignments and deliverables.
• Handled Security Manpower, hiring and training
• Assisted team members and customers regarding stock and inventory queries.
• Took charge of Administrative policies and strict implementation
• Spearheaded special projects and resolved complex problems that impacted management and business direction.
• Handling and monitoring employee benefits
• Utilized practical communications skills to maintain and build positive client relationships.
• Counseling employees
• Managed team of employees, overseeing the hiring, training, and professional growth of employees.
• Evaluation of employee KPI
• Provided excellent leadership skills to maintain steady and productive operations.
• Assisted employee payroll processes by tracking attendance logs and expense monitoring.

• Supervised staff and monitored performance through KPI, as well as coached and mentored in daily responsibilities.
• Provided teams with up-to-date operational information in highly dynamic environment.
• Processed personnel paperwork and planned schedules to ensure top efficiency.
• Developed and maintained effective relations with all company employees at various levels of organization.
• Reviewed quality and amounts of incoming materials.
• Maintained and enforced standards of cleanliness and organization.
• Collaborated with bank personnel to ensure adherence to regulations, laws and policies.
• Set clear priorities and production quality standards.
• Offered instruction, coaching and motivation to employees.
• Assigned tasks to employees and monitored productivity, performance and task completion.
• Ensured register count and bank deposits contained proper amounts of currency.
• Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
• Priced clearance items accordingly and moved merchandise to proper store sections.
• Displayed exceptional problem solving and customer service skills.
• Assisted in all areas of manufacturing, safety, inventory control and process implementation.
• Oversaw job sites and checked for accuracy, quality, and correct project specifications.