Summary
Overview
Work History
Education
Skills
Timeline
Generic
Renata Domackova

Renata Domackova

Fox Glacier

Summary

I am open-minded person who is looking forward to gain new abroad work experience and meet new people. Currently have more than 8 years experience of customer service.

Overview

9
9
years of professional experience

Work History

Motel Manager

Mt Cook View Motel
Fox Glacier, New Zealand
01.2023 - Current
  • Check-in and check-out processes. Improved guest satisfaction by providing exceptional customer service and promptly addressing their concerns.
  • Enhanced motel efficiency by assisting in daily operations, including front desk management and housekeeping coordination.
  • Contributed to revenue growth by upselling motel amenities, services, and room upgrades.

Office Manager

Sebel S.r.o.
Prague, Czech Republic
12.2019 - 08.2022
  • Administrative activities, invoicing, work organization, HR agenda
  • Property management, financial reports, billing
  • Helping with hotel organisation and events
  • Communication and meeting with clients and suppliers, project coordination, support with preparation of project plans and budgets, material demand, meeting deadlines

Assistant of the Finance Department

Invia.cz (Travel Agency)
Prague, Czech Republic
12.2018 - 05.2019
  • Assistance activities for the Finance Department according to needs
  • Processing of invoices and contracts
  • Communication with Travel Agencies

Assistant of Manager

Restaurant & Guesthouse Kozi Chlivek
Destne V Orl. Horach, Czech Republic
06.2015 - 08.2018
  • Front desk activities
  • Customer service, online marketing
  • Helping in restaurant to serve beverages and meals, cashiering

Education

Master Degree - Economics And Management

Czech University of Life Sciences Prague
Prague, Czech Republic
06.2020

Bachelor Degree - Economics And Services Management

Technical University of Liberec
Liberec, Czech Republic
06.2018

Skills

  • Attention to detail
  • Complaint Handling
  • Organizational ability
  • Communication skills
  • Front Desk Operations
  • Microsoft Office
  • Empathy
  • Assertiveness

Timeline

Motel Manager

Mt Cook View Motel
01.2023 - Current

Office Manager

Sebel S.r.o.
12.2019 - 08.2022

Assistant of the Finance Department

Invia.cz (Travel Agency)
12.2018 - 05.2019

Assistant of Manager

Restaurant & Guesthouse Kozi Chlivek
06.2015 - 08.2018

Master Degree - Economics And Management

Czech University of Life Sciences Prague

Bachelor Degree - Economics And Services Management

Technical University of Liberec
Renata Domackova