MS Office 365
Renee Carter
27 Appenzell Drive Whakatane,BOP
Summary
Results-driven administrative professional with over 5 years of experience in providing exceptional support in office environments. Skilled in enhancing workflow efficiency through innovative system implementations and adept in managing document databases and scheduling with proficiency in MS Office 365. Known for excellent organisational abilities, strong communication skills, and a commitment to maintaining a productive and welcoming office atmosphere.
Overview
6
6
years of professional experience
Work History
Census Collector
PERSOLKELLY
Whakatane District
01.2023 - 03.2023
- Greeted and provided information to local residents regarding the census process
- Conducted door-to-door surveys, while adhering to safety protocols
- Updated address information on tablet regularly
- Distributed Census materials to various households and dwellings
- Daily online MS TEAMS meetings
Remote Administrator
Opotiki RSA
10.2021 - 10.2022
- Provided remote administrative support to aid RSA Manager
- Crafted visually attractive materials for customer engagement and promotional activities with MS 365
- Collaborated in funding research preparation
- Managed database entries efficiently with in-house tools
- Coordinated with IT specialists to enhance website updates
Office Administrator/PA/Receptionist
Pacific Island Community (Tauranga) Trust
04.2017 - 04.2021
- Provide administration support to the CEO and a team of community health professionals
- Welcomed and provided assistance to visitors in a friendly and courteous manner
- Maintained and organised a clean reception area
- Answered calls in a polite and helpful telephone manner
- Proficient in data entry and document management systems
- Managing the daily operations of reception
- Proven ability to manage multiple projects in a timely manner
- Developed and implemented successful filing systems
- Oversaw monthly procurement of stationery supplies
- Developed and maintained relationships with clients, colleagues and key stakeholders
- Improved and implemented office policies and procedures
- Extensive knowledge of Microsoft Office 365 Suite and in-house database systems, including Penelope, AIGA and Medtech32
- Processing of referrals and allocation to appropriate service
- Prepared minutes and agendas for monthly staff meetings
- Prepared documentation for board member meetings
- Coordinated catering for staff/board meetings
- Established precise cleaning schedules for staff
- Vehicle fleet management and maintenance
- Proven ability to multitask and prioritise tasks effectively
- Achieved success in optimizing workflows, focusing on enhancement of IT infrastructure
- Demonstrated excellent client service and problem-solving skills while managing the front desk
- Processed correspondence efficiently, incoming and outgoing mail, packages and other deliveries
- Handled confidential information with discretion and care
Education
NZ Certificate in Primary Industry Skills Level 2 -
Te Pukenga Work Based Learning Limited
Primary Industry Training Organisation, Opotiki NZ09-2021
Certificate in Foundation Studies Level 3 -
Bay of Plenty Polytechnic
Tauranga, NZ12-2015
National Certificate in Business Administration & Financial Literacy Level 4 -
Quantum Education Group
Tauranga, NZ01.2014
Te Wananga O Aotearoa
Tauranga, NZNational Certificate in Business Administration & Computing Level 2 -
Tauranga Moana Maori Trust Board
Tauranga, NZ10-2000
Skills
- Dedicated Work Ethic
- Workplace Professionalism
- Strong Organisational Skills
- Effective Communication
- Information Technology Systems
- Prioritisation and Time Management
- Scheduling
- Prudent Discretion
- Adaptability
- Operational Planning
Professional Development
2021 Ministry for Primary Industries
- Leading a high performing team workshop
SOCIALINK
- Social media for non-profit organisations
- Communication skills training workshops
2020 NZ Chambers of Commerce
- Presenting with confidence
- Social media upskill
- Utilise the best of MS Office 365 in a COVID environment
He aha te mea nui o te ao?
He tāngata! He tāngata! He tāngata!
What is the most important thing in the world?
It is people! It is people! It is people!
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Medtech32
AIGA
Penelope
Outlook
Gmail
MS Teams
Ace Payroll
Timeline
Census Collector
PERSOLKELLY
01.2023 - 03.2023
Remote Administrator
Opotiki RSA
10.2021 - 10.2022
Office Administrator/PA/Receptionist
Pacific Island Community (Tauranga) Trust
04.2017 - 04.2021
NZ Certificate in Primary Industry Skills Level 2 -
Te Pukenga Work Based Learning Limited
Certificate in Foundation Studies Level 3 -
Bay of Plenty Polytechnic
National Certificate in Business Administration & Financial Literacy Level 4 -
Quantum Education Group
Te Wananga O Aotearoa
National Certificate in Business Administration & Computing Level 2 -
Tauranga Moana Maori Trust Board
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