Renee Clark
Whangarei,NTL
Summary
Dynamic professional with a proven track record in healthcare and administrative roles, notably at Heritage Lifecare. Excelled in time management and customer service, significantly enhancing patient and client well-being. Skilled in emergency response and adept at fostering trust-based relationships, demonstrating exceptional patience and organizational abilities. Achieved notable improvements in operational efficiency and client satisfaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Heritage Lifecare
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Talent Acquisition Administrator
Auckland Council
- Monitored incoming contracts and service agreements for correct pricing and information.
- Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
- Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
- Assisted in developing company-wide policies related to contract administration and compliance.
- Implemented robust contract administration procedures, ensuring accurate documentation and efficient record-keeping practices.
Community Support Worker
TLC4U2
07.2024 - Current
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Youth Care Worker
Senate Nursing Bureau
11.2023 - Current
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
Skills
- Time management
- Organization
- Customer service
- Patience and composure
- Stress tolerance
- Quick decision making
- Personal grooming
- Emergency response
Certification
NCEA Level 3
HR Administration & Technology Level 4
First Aid Level 2
Health & Wellbeing Level 2
Timeline
Community Support Worker
TLC4U2
07.2024 - Current
Youth Care Worker
Senate Nursing Bureau
11.2023 - Current
Health Care Assistant
Heritage Lifecare
Talent Acquisition Administrator
Auckland Council