Renee Kruger
Summary
I have worked for the same company since February 2020, growing my territory during what has been a very competitive time in the market. I moved to a different department within the company in October working with a very well known brand in the Hospitality industry. I have loved having the ability to tie both my food and sales skills into one role.
I am self driven, goal-oriented and competitive. Proven as a salesperson I'm proud to have been voted Outstanding sales rep of the year in the Waikato hospitality awards 2021, along with ECF, Reward Hospitality, Sales person of the year for New Zealand 2022. I take great pride in building rapport and lasting relationships with both customer and client. Driven to exceed goals and achieving sales targets. I thrive with a challenge and work hard to excel in my chosen industry. I believe you get back what you put in; always pushing myself harder. Equally I love a good laugh and great banter. I am dedicated to maintaining a high level of personal product knowledge and skillfully listening. I believe in listening more and finding solutions while thinking outside the square helps provide the best experience for the customer and therefore the business I am representing. I exercise sound judgment, am good with numbers, have sound business sense, extensive experience training and building staff and establish goals to meet aggressive targets.
Overview
16
16
years of professional experience
Work History
Territory Sales Manager & Rational Chef
Reward Hospitality
Hamilton, Bay Of Plenty, Coromandel, Waikato
02.2020 - Current
- Hunt and prospect for new business.
- Relationship building.
- Present and demonstrate Rational as a brand to persective customers
- Pre-sale support to other memebers in the team
- Post sales training to customers and clients
- Enhanced knowledge through ongoing education, facilitating superior customer support on product features and use of critical equipment.
- Gain knowledge of market, competitor products, services, and trends.
- Resolutions to correct customer problems and complaints.
- Cultivated, grown, and maintained relationships.
- Manage expenses and time to maximize productivity.
- Identified and evaluated potential sales prospects
- Developed call plan.
- Increased market presence by expanding territory through proactive cold-calling.
- Negotiate profitable contracts.
- Help train new staff members.
- Find opportunity to grow margin and profit percentages.
- Winner of Waikato Hospitality award - Best Sales rep 2021
- Achieved the title of Best Sales Representative NZ for Reward Hospitality in 2022.
Event Coordinator and Chef
The Boatshed Karapiro
Cambridge
07.2016 - 02.2020
- Coordinated vendors, timelines and budgets for events.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Sales of wedding packages
- Developed diagrams and floor plans with event setup requirements.
- Responsible for all HR, negotiaton of contracts, hire, train and supervision of staff. Also disciplinary action where required.
- Tracked payments, balances and registrations for various events.
- Costings and margins for menus and business.
- Produced contracts and invoices for events and monitored fee collection.
- Prepare food for events.
- Order, rotate and coordinate stock.
- Worked with professional and trade associations to create memorable and successful events.
- Created program activities, agendas and budgets based on client requirements.
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Attended and participated in industry events.
- Organised event facility, food and beverage selections and audio-visual arrangements.
Chef and Hospitality Specialist
Self employed
Hamilton
04.2010 - 07.2016
- Trained newly hired employees regarding company policies and procedures.
- Answered telephone calls and emails from clients to address various questions and concerns.
- Provided highest quality customer service standards by anticipating customer needs.
- Kept track of guest payments, documentation and reservations using computer programs and databases.
- Communicated company rates, amenities and current promotions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Resolved guest problems and complaints to improve overall satisfaction.
- Worked in various businesses as required
- Full kitchen a d front of house duties
- Costings and margins associated with menus and business management
Real Estate Agent
Harcourts
02.2011 - 01.2015
Territory Sales Manager
Melba foods
Tauranga
04.2008 - 08.2010
- Presented products and services to prospective customers.
- Educated customers on product features and use to provide optimal service.
- Penetrated new markets by investigating competitor products, services and trends.
- B2B sales as well as end user
- Discovered sales opportunities by showcasing products and services to interested clients.
- Expedited resolutions to correct customer problems and complaints.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
- Analyzed potential sales opportunities and call plan.
- Expanded territory by successfully cold-calling retail leadership and negotiating profitable contracts.
- Developed and implemented new sales strategies to update product lines.
- Developed and managed regional sales program and market operations.
- Attained annual quota by growing my sakes area and looking for opportunities such as 2nds into the Army base.
Education
Culinary Arts -
Whitireia Polytech
Kapiti Coast1998
Skills
- Strategic Planning
- Cold Calling - Hunter
- Hardworking/Creative
- Genuine People Person
- Business Minded
- Big Picture Thinker
- Driven/Ambitious
- Revenue Focused
- Business Development
- Enthusiastic/Determined
- Leader
- Team Player
- Deal Closing
- Product Sales Expertise
- Value-Added Selling
- Lead Prospecting
- Price Structuring
- Team Building
- Territory Growth
- New Account Development
- Staff Development
- Solution Selling
- Account Servicing
- Partnership Development
- Consultative and Relationship Selling
- Closing Techniques
- Contract Negotiation
- Territory and Account Management
- Business Growth and Retention
- Business Management
- Profit and Loss Analysis
- Sales Closing
Accomplishments in current role
- Grown territory by 125%
- Resturant association award winner for Waikato hospitality - Best rep 2021
- Reward Hospitality award winner - Best rep NZ 2022
References
Glen Stewart
BDM Winterhaulter NZ - Previous Manager with Reward Hospitality NZ
0212436164
Kate Schick
Owner - Boatshed Karapiro
021353400
Ann Gallager
BDM Melba Foods
0218811296
Further contacts provided happily on request.
Timeline
Territory Sales Manager & Rational Chef
Reward Hospitality
02.2020 - Current
Event Coordinator and Chef
The Boatshed Karapiro
07.2016 - 02.2020
Real Estate Agent
Harcourts
02.2011 - 01.2015
Chef and Hospitality Specialist
Self employed
04.2010 - 07.2016
Territory Sales Manager
Melba foods
04.2008 - 08.2010
Culinary Arts -
Whitireia Polytech
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