Renee Mauri
Auckland,Clover Park
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
4
4
years of professional experience
Work History
Housekeeper
Mt Albert Motor Lodge
09.2022 - 12.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Rotated linens in storerooms and replenished when supplies ran low.
Warehousing
Online Distribution
03.2022 - 05.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed general housekeeping and cleaning tasks.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Strapped items down over protective padding to secure throughout transportation.
- Verified documentation and condition of freight to assure quality standards were achieved.
Property Manager/Assistant/House Cleaner
LDW Limited/Mauri Ora
07.2020 - 12.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Showed apartments to potential tenants and answered questions regarding community.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Processed security deposit refunds.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Grocery Assistant
Food 4 Less Supermarket
02.2019 - 06.2019
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Removed trash, swept, and mopped floors for professional appearance.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Retrieved items for customers and verified prices.
- Checked aisles for spills to complete quick clean-up.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Marked down and retagged products for special promotions.
- Checked for outdated and overripe grocery items and removed from inventory.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
- Supported promotional plans by updating signage with price changes.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Wrapped, boxed and weighed bakery department products.
Warehousing/Storemen
Online Distribution
10.2018 - 01.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Consistently lifted materials weighing as much as [Number] pounds.
Education
NCEA Level 4 - Retail And Business
Best Pacific
Manukau, NZ06.2014
NCEA Level 3 - Retail
MSL
Manukau, NZ02.2008
NCEA Level 2 - Computering
MSL
Manukau, NZ02.2007
Skills
- Restroom Detailing
- Cleaning Techniques
- Residential Cleaning
- Supply Inventory Management
- Laundry Management
- Window Cleaning
- Vacuuming and Sweeping
- Mopping and Sweeping
- Housekeeping
- Cleaning and Organizing Abilities
- Chemical Handling
- Health and Safety Compliance
- Multitasking
- Flexible and Adaptable
- Dependable and Responsible
- Organization and Time Management
- Product Knowledge
- Cleaning and Sanitation
- Complaint Handling
- Store Cleaning
- Price Checking
- Display Setup
- Food Preparation
- Health Code Standards
- Assisting Customers
- Product Displays
- Rotating Products
- Restocking Produce
- Shelf Organizing
- Updating Prices
- Teamwork and Collaboration
- Client Relationships
- Client Interfacing
- Schedule Management
Timeline
Housekeeper
Mt Albert Motor Lodge
09.2022 - 12.2022
Warehousing
Online Distribution
03.2022 - 05.2022
Property Manager/Assistant/House Cleaner
LDW Limited/Mauri Ora
07.2020 - 12.2020
Grocery Assistant
Food 4 Less Supermarket
02.2019 - 06.2019
Warehousing/Storemen
Online Distribution
10.2018 - 01.2019
NCEA Level 4 - Retail And Business
Best Pacific
NCEA Level 3 - Retail
MSL
NCEA Level 2 - Computering
MSL
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