Renee Robinson
Whanganui
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. I also take high pride in my job. I always try to give 110% to my job and I feel like I would be an awesome candidate for any role always willing to learn and take on new challenges
Overview
4
4
years of professional experience
Work History
Manager
Q Variety Store
Whanganui
09.2025 - 03.2026
- Supervised daily store operations and ensured smooth workflow among staff.
- Managed inventory levels by tracking stock and ordering supplies as needed.
- Trained new employees on customer service standards and store policies.
- Organised payroll timesheets and store admin
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Developed scheduling plans to optimize employee coverage during peak hours.
- Conducted regular team meetings to communicate updates and address concerns.
- Implemented visual merchandising strategies to enhance product displays in-store.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Led a team of 5 employees, ensuring high productivity and excellent customer service.
Activities coordinator
Okere house
06.2023 - 09.2023
- Planning of monthly activities
- Working with families
- Working with community organizations
- Paperwork (monthly notes, newsletter and calendars)
- Being on the floor with residents
In-home childcare
04.2022 - 05.2023
- Planning activities
- Working with families
- Working with community organizations
- People skills
- Computer skills
Sales
Stirling sports
- Cash handling skills
- Customer service
- Time management
Education
Careerforce apprenticeship - Diversional therapy apprenticeship
NCEA level 1 -
Whanganui girls' college
Skills
- Fast learner
- Problem solving
- Active listening
- Team player
- Interpersonal skills
- Time management
- Positive attitude
- Organizational skills
- Computer skills
- Inventory management
- Visual merchandising
- Staff training
- Customer satisfaction
- Payroll administration
- Community engagement
- Conflict resolution
- Employee recruitment
- Effective communication
- Team leadership
- Financial records oversight
- Salesforce management
- Disciplinary techniques
- Complex Problem-solving
- Staff training and development
- Recruiting and interviewing
- Business administration
- Policy and procedure development
- Customer service
- Risk management
- Schedule preparation
- Sales techniques
- Shift scheduling
- Financial management
- Staff development
- Staff management
- Employee onboarding
Hobbies and Interests
- Family
- Cake making
- Arts and crafts
- Music
References
- Lindsay Edwards, Former owner Stirling Sports, 021674624
- Chris, Owner Mint Bulls, 0212990864
- Nadine Burns, Mum of the child – home based, 0272680787
Timeline
Manager
Q Variety Store
09.2025 - 03.2026
Activities coordinator
Okere house
06.2023 - 09.2023
In-home childcare
04.2022 - 05.2023
Sales
Stirling sports
Careerforce apprenticeship - Diversional therapy apprenticeship
NCEA level 1 -
Whanganui girls' college