Renee Robson
Greenhithe,AUK
Summary
I am a recent Bachelor of Commerce graduate in Marketing and management from the University of Auckland. I have a strong passion for people and market trends and am eager to grow and learn in the Marketing and HR sector. I am an encouraging and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
Briscoe Group
10.2018 - Current
- Processed exchanges, refunds, and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage, and sales enablement.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Built successful retail teams by instilling a culture of collaboration and developing daily plans centered on common group goals.
- Mentored new sales associates to contribute to the store's positive culture.
- Gathered, organized, and input financial information into Excel.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Proficient in Microsoft tools such as Excel, PowerPoint, Word, and Outlook.
- Kept merchandise fresh by monitoring proper stock rotation procedures and setting up promotions to move out aging products.
- Promoted superior customer experiences by leveraging understanding of colour, trends, styles, benefits and product value perception.
- Organised and detail-oriented with a strong work ethic.
Education
Bachelor of Commerce - Management & Marketing
University of Auckland
Auckland, NZ05.2024
Skills
- Strong understanding of Employment law policies and procedures
- Financial banking for Briscoe Group
- Decision-Making
- Staff training and development
- Attention to detail
- Team leadership
- Time management
- Inventory and Stocking
- Superior Work Ethic
- Microsoft tools such as Excel, Word, PowerPoint, and Outlook
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
References
Sam Shepherd ( Briscoe Group manager) - 021 104 9494
Sam Williams ( Briscoe Group manager) - 027 917 2291
Timeline
Retail Supervisor
Briscoe Group
10.2018 - Current
Bachelor of Commerce - Management & Marketing
University of Auckland
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