Summary
Overview
Work History
Skills
References
Personal Information
Timeline
Generic

Renee Tovey

Waikanae,WGN

Summary

Dynamic Bar Manager at Waikanae Boating Club with a proven track record in enhancing operational efficiency and fostering a positive team environment. Skilled in inventory management and customer service, I successfully identified growth opportunities, leading to improved sales. Adept at multitasking and regulatory compliance, I excel in high-pressure settings.

Overview

5
5
years of professional experience

Work History

Bar Manager

Waikanae Boating Club
01.2024 - Current
  • My responsibilities include overseeing daily operations, monitoring the efficiency of all processes, and creating a positive work environment.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Reconciled daily transactions, balanced cash registers, and deposited clubs' earnings at the bank.
  • Staff wages.
  • Stock-taking, ordering stock.
  • Delegated work to staff, setting priorities and goals.
  • Complied with health codes, Alcohol sales and supply act, sanitation requirements, KCDC club and duty manager licenses
  • Complying with the club's host responsibility policy.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Dental Administrator & Assistant

Kapiti Oral Health
01.2020 - 07.2024
  • Received payments from patients for services rendered and recorded payment information into practice management software.
  • Provided administrative support to dentists and hygienists, including scheduling appointments, coordinating referrals and ordering supplies.
  • Sterilizing dental instruments, making trays up, cleaning the room after the patient has left
  • Prepared clinical notes for each visit using established protocols.
  • Answered phone calls promptly and directed them to appropriate staff members or departments when necessary.
  • Monitored expiration dates of medications stored at facility.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Coordinated with other health care professionals in order to facilitate efficient patient care delivery process.
  • Scheduled patient follow-up visits for dentists or hygienists based on treatment plans provided by doctors.
  • Created a welcoming atmosphere for all visitors in the reception area by providing excellent customer service.
  • Organized dental materials inventory including ordering new supplies when needed.
  • Performed data entry duties to ensure accuracy of patient information in the computer database.
  • Assisted with accounts receivable tasks such as posting payments, sending out bills and following up on overdue accounts.
  • Handled office phone calls, correspondence and packages to keep hygienists and dentists free to focus on patients.
  • Ensured patient records were accurately maintained and updated in the computer system.
  • Managed daily operations of the office including opening, closing duties, filing paperwork and managing incoming, outgoing mail.

Skills

  • Communication
  • Multitasking
  • Social skills
  • Organization
  • Technical skills
  • Resistance to stress
  • Problem-solving
  • Empathy
  • CPR training
  • First Aid
  • excel
  • word
  • Health and safety
  • Inventory management
  • Cash handling
  • Staff training
  • Regulatory compliance
  • Customer service
  • Event planning
  • Workforce scheduling
  • Communication skills

References

  • Jacquie Clements, 027 461 8813, Owner of Kapiti Oral Health
  • Tiria Kidd 0220137155

Personal Information

Date of Birth: 02/19/92

Timeline

Bar Manager

Waikanae Boating Club
01.2024 - Current

Dental Administrator & Assistant

Kapiti Oral Health
01.2020 - 07.2024

Similar Profiles

CREATE PROFILE
Renee Tovey