Reshma Subbiah
Hamilton Central,WKO
Summary
Energetic and customer-driven professional eager to excel as a Retail Assistant ! Skilled in delivering top-notch customer service, sales, and inventory management with a strong knack for teamwork and communication. Passionate about creating seamless shopping experiences in a fast-paced retail setting.
Overview
5
5
years of professional experience
Work History
Contract Analyst
Conga Software Pvt Ltd.,
04.2023 - 01.2025
- Established performance metrics to monitor contract progress, enabling timely intervention when needed.
- Collaborated closely with legal counsel during the drafting and negotiation stages to mitigate risks associated with contractual agreements.
- Monitored incoming contracts and service agreements for correct pricing and information.
Customer Service Representative
Jayam Paints
01.2020 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Master of Laws - Law
University of Waikato
Hamilton, NZ02-2026
Bachelors of Business And Law - Law
School of Excellence in Law, TNDALU
Chennai, India06-2021
Skills
- Microsoft office
- Contract drafting
- Legal research
- Telephone etiquette
- Customer service
- Data entry
- Customer relations
- Problem resolution
- Relationship building
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Elementary
Timeline
Contract Analyst
Conga Software Pvt Ltd.,
04.2023 - 01.2025
Customer Service Representative
Jayam Paints
01.2020 - 03.2021
Master of Laws - Law
University of Waikato
Bachelors of Business And Law - Law
School of Excellence in Law, TNDALU
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