Reshmi Gurung

• Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
• Assisted in maintaining cleanliness and organization of the workspace, ensuring compliance with health standards.
• Monitored inventory levels and restocked supplies, ensuring timely availability of ingredients and materials.

Customer Service: Greet visitors, answer calls, and direct customers to the appropriate staff.

Administrative Support: Manage the reception area, maintain filing systems, process incoming and outgoing mail, and provide general administrative assistance.

Banking Transactions: Assist customers with routine banking tasks such as deposits, withdrawals, and transfers, ensuring accuracy.

Information Provider: Stay informed about the bank's products, services, and policies to accurately answer customer questions.

Problem Solving: Handle customer complaints or concerns by offering solutions or escalating them to management when necessary.