RESHMIKA SHARMA
AUCKLAND,AUK
Summary
Experienced Pharmacy Sales Assistant Also Experienced Intern Pharmacy Technician. Offers multifaceted administrative and retail experience, positive talkative bubbly nature.Multi Linguistic.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
Birkenhead
05.2022 - 10.2022
- Processed payments from customers using cash registers and debit and credit card terminals.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Kept up to date on changes in insurance coverage policies related to prescriptions.
- Organized and maintained patient profiles in the computer system.
- Greeted customers upon arrival at the pharmacy counter.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Provided advice on health issues including diet, exercise, smoking cessation.
- Adhered to all legal requirements relating to the safe dispensing of medication.
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Answered customer questions about prescribed and OTC medications.
- Opened incoming supplies and stocked in correct locations.
- Delivered quality care to customers through close collaboration with pharmacist.
- Restocked shelves and prepared expired drugs for return.
- Performed filing, copying, faxing and other clerical tasks.
- Trained new pharmacy staff in procedures and customer service standards.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Intern Pharmacy Technician (Student)
North Care Pharmacy
Chartwell
02.2020 - 04.2020
- Assisted in the filling of prescriptions, including counting, pouring and labeling pills.
- Maintained records of medications dispensed to patients.
- Provided customer service to patients by answering questions regarding their medication.
Education
Pharmacology Level 3 Mid Year Level 4
New Zealand School of Vocational NZMA
Hamilton 02-2020
INTERNATIONAL DIPLOMA IN BEAUTY & SPA LEVEL 5
Elite International College of Beauty of Spa
New Market 01-2009
Skills
- Labeling and counting
- Stocking shelves
- Answering customer questions
- Accepting payments
- Patient Counseling
- Regulatory Compliance
- Counter support
- Supporting pharmacy operations
- Processing payments
- Upselling
- Promotional support
- Product Sales
- Payment Processing
- Retail merchandising expertise
- Goal-Oriented
- Cash Handling
- Exceptional customer service
- Outgoing Personality
- Product Promotions
- Product Recommendations
- Sales expertise
- Cold-calling
- Sales trends
- Cash Handling Accuracy
- Display Setup
- Money Handling
- Client Service
- Customer Service
- Time Management
- Service-oriented
- Multi-tasking strength
- Merchandising understanding
- Guest Relations
- Verbal/written communication
- Point of sale operation
Timeline
Pharmacy Assistant
Chemist Warehouse
05.2022 - 10.2022
Intern Pharmacy Technician (Student)
North Care Pharmacy
02.2020 - 04.2020
Pharmacology Level 3 Mid Year Level 4
New Zealand School of Vocational NZMA
INTERNATIONAL DIPLOMA IN BEAUTY & SPA LEVEL 5
Elite International College of Beauty of Spa