Blessing Tuilaepa
Auckland,AUK
Summary
Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
4
4
years of professional experience
Work History
Retail Sales Manager
Footlocker
Albany, Auckland
11.2021 - 02.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Used product knowledge to suggest items to match client needs.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Managed cash register operations using POS system and processed sales and returns.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Presented updated floor plans and design strategy to store management.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Answered incoming calls and responded to customer inquiries.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Responded promptly to customer complaints in a professional manner.
- Checked office stock to determine supply levels and maintain inventory.
Committee Member
'Rise+Shine' - Josiah Foundation
Auckland CBD , Auckland City
05.2021 - 02.2024
- Oversaw strategic business decision-making to develop, enhance and enforce business mission.
- Built relationships with strategic partners leading to business development opportunities.
- Raised funds by coordinating events.
- Raised awareness and attracted donors through marketing campaigns.
- Coordinated strategic goals and worked to secure grants for district churches, programs and needs.
Committee Member
North Shore Vax
North Shore, Auckland
10.2021 - 10.2021
- Built relationships with strategic partners leading to business development opportunities.
- Designed, managed and maintained company website by writing content, directing video designs and designing email, HTML and in-text email promotions.
- Met with committee members on daily basis to review and develop safe and creative ideas.
Fundraising Volunteer
Samoa National Rugby Union Team
Auckland CBD, Auckland
09.2019 - 10.2021
- Organized supplies for use based on expected customer needs.
- Set up and tended equipment with machine operators to complete runs.
- Partnered closely with senior construction crew members to support skilled work.
- Raised funds by coordinating events.
Dance Student
The Dance Palace Studio
Auckland CBD , Manukau City
09.2019 - 11.2019
- Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.
- Created and choreographed dance moves and routines for self, partners and ensembles.
- Worked closely with choreographers to perfect performance of dance moves.
Performer
Parris Goebel - GIRL Concert
Auckland CBD, Auckland
10.2019 - 10.2019
- Entertained guests while simultaneously arranging and improvising popular music based on audience reactions.
- Kept current on latest artistic methods by attending workshops, classes and one-on-one training sessions.
- Rehearsed for roles alone and with fellow actors.
- Worked closely with voice instructors to learn new dialects and accents for acting roles.
- Collaborated with other actors to brainstorm ideas.
Education
NCEA Level 2 -
Westlake Girls High School
North Shore 11.2019
Diploma in Business -
Auckland University of Technology
Auckland CBD Skills
- Training and mentoring
- Visual Merchandising
- Store Opening and Closing
- Stock audits
- Management
- Customer Engagement
- Cash Handling
- Fundraising
- Friendly, positive attitude
- Customer service
- People skills
- Adaptable
- Self-possessed
- Retail sales
- Teamwork
- Administration
- Scheduling Employees
- Problem-solving abilities
Languages
English
Native/ Bilingual
Samoan
Professional
Availability
Monday - Friday
Referees
Sandra Mika
Samoa Barbarians Sports Club/Board Member
Pasifika Events/Business Owner
020-410-84587
Delilah Tautinoga
Footlocker
Store Manager
02108540959
Timeline
Retail Sales Manager
Footlocker
11.2021 - 02.2024
Committee Member
North Shore Vax
10.2021 - 10.2021
Committee Member
'Rise+Shine' - Josiah Foundation
05.2021 - 02.2024
Performer
Parris Goebel - GIRL Concert
10.2019 - 10.2019
Fundraising Volunteer
Samoa National Rugby Union Team
09.2019 - 10.2021
Dance Student
The Dance Palace Studio
09.2019 - 11.2019
NCEA Level 2 -
Westlake Girls High School
Diploma in Business -
Auckland University of Technology
Similar Profiles
Jamere JacksonJamere Jackson
Sales Associate at FootlockerSales Associate at Footlocker
Saabir AbdallaSaabir Abdalla
Sales Associate at FootlockerSales Associate at Footlocker
INDASIA RUIZINDASIA RUIZ
Customer Service Representative at FootlockerCustomer Service Representative at Footlocker