Reuben Scragg
Dunedin,Dunedin
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
4
4
years of professional experience
Work History
Secretary Assistant
Wakatu Incorporation
- Helping with the printers, delivering parcels to certain people and organization of mail.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
Sales Assistant
Torpedo 7
01.2024 - Current
- Front facing with customer purchases, restocking, cleaning and organising.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Established rapport with customers using active listening and interpersonal skills.
Sales Assistant
The Mountain Warehouse
01.2022 - 12.2023
- Front facing with customer purchases, restocking, cleaning and organising.
- Established rapport with customers using active listening and interpersonal skills.
- Executed visual merchandising strategies to attract customers and drive sales.
- Boosted store revenue through upselling and cross-selling techniques.
Checkout
The Warehouse
01.2022 - 12.2022
- Front facing with customer purchases, restocking, cleaning and organising.
- Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Kitchen Hand
Styx Restaurant
01.2021 - 12.2021
- Cleaning and organising the kitchen for food preparation.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Education
Diploma of Commerce -
Otago University
Dunedin, NZ2025
Garin College
NelsonNayland College
Skills
- Confidence in a wide range of social and employment contexts
- ICT skills
- Sound physical abilities
- Tidy appearance
- High level of mathematical and literacy ability
- Strong sales, marketing and communication skills
Passion for sales, marketing and entrepreneurship
Customer Service
Verbal and written communication
Office Administration
Organization
Awards
National Young Enterprise (Y.E.S) winning creativity entry 2022 for Upper South Island youth business enterprises.
Volunteer Experience
- Nelson Mountain Bike Club, Nelson, Marshalling, Enduro, national and Club Events.
- Home, Edward St and 177 Harley road, Work around the house and vineyard, Wire lifting, net clipping, mowing lawns, looking after stock. Native replanting
- Wakatu Incorporation, Marahau, Help planting natives back into the estuaries, replanting natives.
References
Kelli Warren, personal referee, 0210752794
Projects
Mountain Bike Trail Builder, 60 Bates Road, Takaka Hill, Occasional weekends, Digging and shifting of dirt, Trail Marking, Trail Clearing, Land development.
Timeline
Sales Assistant
Torpedo 7
01.2024 - Current
Sales Assistant
The Mountain Warehouse
01.2022 - 12.2023
Checkout
The Warehouse
01.2022 - 12.2022
Kitchen Hand
Styx Restaurant
01.2021 - 12.2021
Secretary Assistant
Wakatu Incorporation
Diploma of Commerce -
Otago University
Garin College
Nayland College
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