Reyhan Joby John
Auckland,AUK
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Chicking Onehunga
02.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Restaurant Manager
Koyi De Cafe
08.2023 - 01.2024
- Monitor purchasing, storage, preparation, cooking, handling and serving of all food beverage products to make sure correct recipe, and specification standards.
- Ensure highest quality levels of products hospitality.
- Act as support system for all areas of the restaurant.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Education
Bachelor's Of Computing Systems - Information Technology
Unitec Institute of Technology
02.2026
No Degree - Computer Programming
Vintage Info Solutions
India04.2023
High School Diploma -
Hagia Sophia Public School
India04.2022
Skills
- Staff Scheduling
- Customer Engagement
- Communication
- Team spirit
Accomplishments
- Achieved net profit by completing sales with accuracy and efficiency.
Certification
- Certified Restaurant Manager cum Accountant, Koyi de Cafe - 1St August 2023 to 31st January 2024
Pianist, Music, Arts, Sports
1. I am a dedicated pianist with a wide range of experience since I have worked with different music bands and participated in many events and competitions.
2. I have worked with the arts team of my school for organising annual cultural fests, I have participated in calligraphy competitions and have received awards.
3. I was an active member of both the football and cricket team of my school and got a chance to win a number of tournaments.
Languages
English
Professional Working
Hindi
Professional Working
Malayalam
Native or Bilingual
Timeline
Assistant Manager
Chicking Onehunga
02.2024 - Current
Restaurant Manager
Koyi De Cafe
08.2023 - 01.2024
Bachelor's Of Computing Systems - Information Technology
Unitec Institute of Technology
No Degree - Computer Programming
Vintage Info Solutions
High School Diploma -
Hagia Sophia Public School
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