- Enjoy hobbies that combine physical activity with outdoor exploration
- Documenting and sharing travel experiences
- I have a passion for photography and editing photos
- Outdoor nature walks & Fitness
- Spending time with family and friends is of huge importance
- Personal Development and Self-Improvement
Rhearne Ashley Rose Herlihy-Watson
Summary
Sales Professional experienced in commercial sales coordination and client account management. Delivered revenue growth through effective customer relationship management and strategic planning. Focused on fostering collaborative teamwork and adapting to dynamic environments to enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Commercial Sales Coordinator
Plumbing World
04.2023 - Current
- Managed customer inquiries, providing timely responses and ensuring high levels of satisfaction.
- Implemented effective follow-up practices to ensure repeat business from satisfied customers.
- Maintained accurate records of contracts, proposals, and sales orders, ensuring timely delivery of products and services.
- Developed strong relationships with clients through regular communication and personalized service.
- Negotiated contracts with vendors to secure competitive pricing on products and services essential for operational success.
- Implemented process improvements that reduced administrative workload, enhancing overall productivity within the sales team.
Trade Counter Salesperson
Plumbing World
05.2022 - 04.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted customers in selecting plumbing products to meet specific needs.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained accurate inventory levels and organized product displays.
- Provided technical support and product knowledge to customers for enhanced satisfaction.
- Developed strong rapport with customers and created positive impression of the business.
Trade Counter Salesperson
Chester's Plumbing and Bathroom Centre
02.2020 - 02.2022
- Maintained thorough product knowledge to give recommendations and increase sales
- Greeted customers, took orders, and processed payments
- Provided excellent customer service by answering phone calls and emails
- Recommended merchandise to suit customer budget and preferences.
Picking, packing and dispatching orders of motorcycle parts
Darbi Accessories Ltd
02.2019 - 01.2020
- Prepared orders for shipment by organizing paperwork, tagging boxes, and scanning barcodes to ensure accurate tracking.
- Verified packing slips and other documentation to correctly box items requested by clients.
- Cultivated strong relationships with customers and vendors through attentive and responsive service.
Education
NCEA level 1 and 2 -
Kaipara College
Helensville, AucklandSkills
- Customer service
- Relationship building
- Coordination
- Attention to detail
- Time management
- Adaptability and flexibility
- Teamwork and collaboration
- Excellent communication
- Active listener
- Responsible and reliable
- Multitasking Abilities
- Professionalism
Interests
Timeline
Commercial Sales Coordinator
Plumbing World
04.2023 - Current
Trade Counter Salesperson
Plumbing World
05.2022 - 04.2023
Trade Counter Salesperson
Chester's Plumbing and Bathroom Centre
02.2020 - 02.2022
Picking, packing and dispatching orders of motorcycle parts
Darbi Accessories Ltd
02.2019 - 01.2020
NCEA level 1 and 2 -
Kaipara College