Rhema Afaese
Avondale,AUK
Summary
Dynamic professional with a proven track record at BlastaCars, excelling in health and safety compliance and customer service. Adept at training and development, I ensure operational efficiency and maintain cleanliness. Recognized for attention to detail and problem-solving skills, I consistently enhance team collaboration and uphold quality standards in fast-paced environments. Ambitious Receptionist equipped to handle front desk operations, greeting guests, routing correspondence, and solving immediate issues. Expert approach to tackling maintenance and inspection tasks. Motivated professional delivering positive experiences to guests of all ages. Adept at safely managing ride operations. Customer service-driven and considered a punctual, reliable employee. Committed to contributing to company growth. Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects.
Overview
9
9
years of professional experience
Work History
Receptionist Assistant
BlastaCars
Henderson, Auckland
04.2016 - 08.2025
- Greeted customers and directed them to appropriate departments.
- Maintained organized reception area and ensured cleanliness.
- Processed customer payments and provided receipts accurately.
- Maintained a neat, organized reception area.
- Responded to customer inquiries via phone or email promptly and courteously.
- Served visitors by greeting, welcoming, and directing them to the appropriate personnel.
- It is very important, especially in regard to health and safety, to make sure all customers are aware of the rules.
- Diligent in making sure that facilities are up to standard.
Produce Machine Operator
Chevalier Wholesale Produce
Avondale, Auckland
07.2020 - 02.2022
- Operated sorting machines to ensure efficient processing of fresh produce.
- Monitored production lines for quality control and operational efficiency.
- Maintained equipment by performing routine inspections and minor repairs.
- Trained new employees on machine operation and safety protocols.
- Communicated with supervisors about equipment issues and workflow concerns.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Monitor the feed and speed of machines during the machining process.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
Strawberry Picker
Zaberri World
Kumeu, Auckland
11.2020 - 12.2020
- Harvested strawberries daily to maintain product quality and freshness.
- Inspected fruit for ripeness and removed damaged specimens promptly.
- Utilized proper picking techniques to minimize plant damage and ensure yield.
- Collaborated with team members to optimize harvesting efficiency during peak seasons.
- Reported inventory levels of harvested strawberries to supervisors regularly.
- Stooped and bent for long periods of time while harvesting strawberries from low-growing vines.
Loader and Unloader
Kiwi Krew
, Auckland
12.2018 - 02.2020
- Sorted and organized inventory for optimal storage and retrieval.
- Collaborated with team members to ensure timely completion of tasks.
- Maintained a clean and safe work environment according to safety standards.
- Followed company protocols for handling hazardous materials safely.
- Unloaded products from incoming transports.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
- Operated pallet jacks to move skids throughout the warehouse facility.
- Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material
or products for transport to designated areas. - Loaded and unloaded materials by hand or with equipment to help the team meet work demands
- Used ladders and pallet jacks to load and unload merchandise weighing up to a ton.
- Loaded and unloaded materials by hand or with equipment such as forklifts to help the team meet work demands.
Track Marshal
BlastaCars
Henderson, Auckland
04.2019 - 08.2019
- Interacted with large groups of guests in a friendly, patient manner to deliver a positive, fun experience.
- Pulled down safety bars and secured riders according to specified attraction details.
experience. - Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Inspected equipment to detect wear and tear, notifying the mechanic of parts needing immediate repair. Monitored the facility to verify visitors' and personnel's adherence to rules and safety procedures to protect customers and reduce liability risks.
- Resolved guest concerns or complaints, and kept supervisors informed of escalating situations.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Checked seatbelts of all riders to maximise safety and manage risk.
- Communicated with manager to discuss ride maintenance or repair issues.
Education
Certificate - Education And Social Work
University of Auckland
Auckland, NZCertificate - Automotive Engineering
UNITEC Institute of Technology
Auckland, NZSkills
- Health and safety compliance
- Team collaboration
- Attention to detail
- Training and development
- Safety awareness
- Problem solving
- Maintaining cleanliness
- Customer service
- Quality control
- Equipment maintenance
References
Josia Sialavai, Loader and Unloader, Kiwi Krew
Mobile Number: 02108188028
Email: sialaz@outlook.com
Robert Caffrey, Supervisor, BlastaCars
Mobile Number: 02102453031
Email: robertcaffery@yahoo.com
Timeline
Strawberry Picker
Zaberri World
11.2020 - 12.2020
Produce Machine Operator
Chevalier Wholesale Produce
07.2020 - 02.2022
Track Marshal
BlastaCars
04.2019 - 08.2019
Loader and Unloader
Kiwi Krew
12.2018 - 02.2020
Receptionist Assistant
BlastaCars
04.2016 - 08.2025
Certificate - Education And Social Work
University of Auckland
Certificate - Automotive Engineering
UNITEC Institute of Technology
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