Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Rhonda Johnson

One Tree Point, Whangarei,New Zealand

Summary

Professional with extensive experience in facility management, adept at planning, administration, and community engagement. Known for team collaboration and delivering measurable results. Highly adaptable with strong problem-solving skills, effective communication, and focus on sustainable and community development. Proven ability to navigate complex regulatory environments and quality and risk management.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Village Manager

Anchorage Lifestyle Village
10.2019 - Current
  • Village Sales and Development
  • ­Enhanced community engagement by organizing regular events and activities for residents.
  • Operational Management
  • ­Leadership & Team Management
  • Financial Management of Village
  • Customer service
  • Service collaboration and support
  • Quality and Risk Management

Operations Manager

Life Plus
04.2018 - 10.2019
  • ­Business Development- National service
  • Developed and maintained relationships with clients, stakeholders and external agencies.
  • Assisted in recruiting, hiring and training of team members.
  • Service Provision
  • Financial Management
  • Business and Risk Management, Quality and Marketing
  • Training and Development
  • Health, Safety and Quality

Home and Complex Care Manager

Life Plus
10.2016 - 03.2018
  • Assessed clients and developed plans to meet needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administration and Candidate Resource
  • Financial Management
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Business Quality and Marketing

Village Manager

Summerset by the Park
07.2014 - 10.2016
  • Operational Management
  • Leadership and team empowerment
  • Financial Management of Village and Care centre
  • Customer service
  • Service collaboration and support
  • Human Resource Management
  • Relationship development with External agencies and DHBs
  • Contract Management
  • Quality and Risk Management

Unit Manager

Hillcrest Hospital
01.2014 - 07.2014
  • Operational and Financial Management
  • Leadership and team development
  • ­Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
  • Customer service
  • Service collaboration and support with quality and Risk management

Facility Manager

West Harbour Gardens Hospital
11.2013 - 01.2014

Facility Manager

Parkhaven Hospital
08.2006 - 10.2013
  • Operational development and financial management
  • ­Leadership ,Team development and Management
  • Customer service
  • ­Service collaboration and support
  • Human Resource Management
  • Relationship development and contract management with External agencies and DHBs
  • ­ Quality and Risk Management - achieved 4 year certification

Clinical Manager

MoleMap NZ LTD
01.2006 - 08.2006

Team Leader (Charge Nurse)

Counties Manukau District Health Board
10.2001 - 01.2006
  • All aspects of Operational Management of 3 modules
  • Leadership of team


Resource Supervisor (Duty Manager)

Counties Manukau District Health Board
04.1999 - 10.2001
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • The allocation of flexible beds and staffing
  • The allocation of patient admissions after hours
  • Problem solving with the coordination of after hours disasters, emergency responses, and maintenance requests.

Education

Bachelor of Health Sciences - Nursing -

Manukau Institute of Technology
Manakau, NZ
01.1998

Registgered General Obstetric Nurse - Registered Nurse

Tauranga School of Nursing
Tauranga, NZ
01.1984

Skills

  • Budgeting and finance
  • Operations management
  • Stakeholder collaboration
  • Sustainability initiatives
  • Positive attitude and multi-tasking abilities
  • Teamwork and collaboration
  • Customer relationship management, community engagement and relationship building
  • Attention to detail
  • Adaptability and flexibility
  • Decision-making and problem-solving abilities
  • Emergency preparedness
  • Effective communication and active listening

Certification

  • Certificate of Health and Safety Representative 2025
  • Safe Chemical Handling 2025
  • Te Ara Professional Development Programme 26 modules completed 2024 - on going
  • Employment New Zealand 8 employer modules 2024
  • Comprehensive First aid course 2024
  • Nutrition and Spinal Cord Injury 2022
  • Certificate of Achievement -Elements of the Code of Practice & Resident Rights 2020
  • Auditors Course Health and Disability Sector Standards(May 2018)
  • Frontline Management Course 2002

Hobbies and Interests

Boating, fishing, handcrafts, reading, cooking, gardening, bush walking, socialising with friends and attending the theatre.

Timeline

Village Manager

Anchorage Lifestyle Village
10.2019 - Current

Operations Manager

Life Plus
04.2018 - 10.2019

Home and Complex Care Manager

Life Plus
10.2016 - 03.2018

Village Manager

Summerset by the Park
07.2014 - 10.2016

Unit Manager

Hillcrest Hospital
01.2014 - 07.2014

Facility Manager

West Harbour Gardens Hospital
11.2013 - 01.2014

Facility Manager

Parkhaven Hospital
08.2006 - 10.2013

Clinical Manager

MoleMap NZ LTD
01.2006 - 08.2006

Team Leader (Charge Nurse)

Counties Manukau District Health Board
10.2001 - 01.2006

Resource Supervisor (Duty Manager)

Counties Manukau District Health Board
04.1999 - 10.2001

Bachelor of Health Sciences - Nursing -

Manukau Institute of Technology

Registgered General Obstetric Nurse - Registered Nurse

Tauranga School of Nursing

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Rhonda Johnson