Rhys Smith
Motueka,TAS
Summary
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
Overview
7
7
years of professional experience
Work History
Warehouse Assistanct
Advance Fluid Control
12.2017 - 04.2018
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Processed required paperwork to expedite handling of shipped and received goods.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
Service Support Manager
Advance Fluid Control
04.2018 - 02.2019
- Expedited resolution times with comprehensive troubleshooting guides tailored specifically to common faults found in various equipment.
- Strengthened client relationships through exceptional communication skills and empathetic problem-solving abilities.
- Continuously updated technical knowledge by attending industry training seminars and staying informed about emerging technologies.
- Improved customer satisfaction by swiftly diagnosing and repairing faulty equipment.
Project Manager
Advance Fluid Control
02.2019 - 03.2020
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Business Development Manager
Advance Fluid Control
05.2020 - Current
- Manage accounts to retain existing relationships and grow share of business.
- Reach out to potential customers via telephone, email, and in-person inquiries.
- Negotiate and closed long-term agreements with new clients in assigned territory.
- Generate new business with marketing initiatives and strategic plans.
- Collaborate closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Facilitate regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Consistently meet or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Keep meticulous client notes and updated account information in company databases.
- Develop customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Resolve problems with high-profile customers to maintain relationships and increase return customer base.
- Liaise with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Coordinate sales team meetings and provide assistance to sales management.
Education
National Certificate of Excellence Achievement -
Oneschool Global
Nelson, NZ12-2017
Level 3 Merit - Horticulture
Oneschool Global
Nelson, NZ12-2017
Level 3 Merit - Accounting
Oneschool Global
Nelson, NZ12-2017
Level 3 Merit - Mathematics
Oneschool Global
Nelson12-2017
Level 3 Merit - Science
Oneschool Global
Nelson, NZ12-2017
A- - Accounting For Business
Massey University
Palmerston North, NZ04-2018
C+ - Introduction To Marketing
Massey University
Palmerston North, NZ08-2018
B - - Strategic Workplace Communication
Massey University
Palmerston North, NZ05-2018
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Goals and performance
- CRM Management
- Lead Generation
- Sales Tracking
- Product Knowledge
- Strategic Planning
- Sales strategy development
- Positive and upbeat
- New Business Development
Timeline
Business Development Manager
Advance Fluid Control
05.2020 - Current
Project Manager
Advance Fluid Control
02.2019 - 03.2020
Service Support Manager
Advance Fluid Control
04.2018 - 02.2019
Warehouse Assistanct
Advance Fluid Control
12.2017 - 04.2018
National Certificate of Excellence Achievement -
Oneschool Global
Level 3 Merit - Horticulture
Oneschool Global
Level 3 Merit - Accounting
Oneschool Global
Level 3 Merit - Mathematics
Oneschool Global
Level 3 Merit - Science
Oneschool Global
A- - Accounting For Business
Massey University
C+ - Introduction To Marketing
Massey University
B - - Strategic Workplace Communication
Massey University
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