Ria Kiasha Bechan
East Tamaki,AUK
Summary
Organized multiple jobs at Countdown Meadowlands with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Efficient and successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level automotive position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I will bring fast paced, successful work to this company. I am extremely passionate about working alongside automotive vehicles! I will be starting an automotive mechanics course at the start of next year which will help boost my further knowledge about these beautiful machinery.
Overview
2
2
years of professional experience
Work History
Online Admin Assistant/Supervisor
Countdown Supermarket
11.2021 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set overall vision and provided team leadership.
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with management team to implement proper division of responsibilities.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Revised work practices to improve efficiency, boost quality and meet production goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
Price Integrity
Countdown Supermarket
11.2021 - Current
- Transported merchandise to sales floor, stocked shelves, rotated merchandise and performed mark-downs to comply with company policy.
- Established timely schedules for pricing support and set targets to acquire, correlate and analyze products.
- Maintained appearance of facility and merchandise to encourage donors and shoppers.
- Monitored and ordered supplies and materials to keep office well stocked.
- Offered technical support and troubleshot issues to enhance office productivity.
- Developed and maintained filing systems to facilitate easy access to information.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Increased customer service success rates by quickly resolving issues.
Cashier
Countdown Supermarket
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Checked personal identifications during alcohol and tobacco sales.
- Assisted with bring in 10 - 14 trolleys at once so it's easy for customers to shop.
Grocery Stocker
Countdown Supermarket
11.2021 - Current
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted in development of trainees, providing instruction, and support to optimize readiness.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Produce Assistant
Countdown Supermarket
11.2021 - Current
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Pleasantly greeted customers and provided prompt and courteous service.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Kept tidy and organized area to comply with cleanliness standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Meat Stocker
Countdown Supermarket
11.2021 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Processed and packaged stock items for customer purchases.
- Greeted customers and directed to requested products.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
High School Diploma -
Botany Downs Secondary College
Botany Downs, NZ11.2022
Skills
- Meeting Coordination
- Administrative Support
- Project Coordination
- Meeting Support
- Office Administration
- Office Equipment Troubleshooting
- Event Planning
- Workload Management
- Record Preparation
- Time Management
- Work Planning
Additional Information
REFERENCES:
Lily Jackson - 0211954822
Roshni Prasad - 0211384003
Rick Xie - 0211057252
Virginia Ibalio - 0211171138
Natasha Coffey - 0211187329
Ashina Bechan - 0210453523
Timeline
Online Admin Assistant/Supervisor
Countdown Supermarket
11.2021 - Current
Price Integrity
Countdown Supermarket
11.2021 - Current
Cashier
Countdown Supermarket
11.2021 - Current
Grocery Stocker
Countdown Supermarket
11.2021 - Current
Produce Assistant
Countdown Supermarket
11.2021 - Current
Meat Stocker
Countdown Supermarket
11.2021 - Current
High School Diploma -
Botany Downs Secondary College
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