Riahn Mahoney

Casual Front of House for big events held at Te Papa

• Served set menu entrees, mains, and deserts, and refilled beverages for the guests.
• Assisted event coordinators in the setting up and breaking down of venues.
• Monitored dietary restrictions and served guests with special needs.
• Arranged linens and table settings according to seating plan and event theme.
• Refilled beverage glasses, cleared and reset tables, and stocked service areas.

• Casual catering assistant for events held at sky stadium such as rugby games, and concerts.
• Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
• Offered excellent customer service, addressing client concerns promptly and professionally.
• Maintained professional under pressure during high-stress situations and long lines
• Understand how to use a cash register and take payments
• Checked IDS when serving people alcohol, and ensured they only had the amount allowed at one time
• Worked closely with the shift manager to ensure any problems were resolved correctly

• Delivered high-standard service in a fast-paced breakfast, lunch, and dinner environment.
• Handled cash transactions and payments accurately.
• Communicated well with kitchen staff and the other floor staff to ensure accurate and smooth service was delivered to customers.
• Had a good understanding of the menu to provide guests with information about menu items, specials and promotions.
• Maintained cleanliness and organization in dining areas, to ensurewelcoming environment for customers.
• Closed and cleaned the restaurant to a high standard in the presence of a manager,
• Know how sections work and understand the order of service to ensure service runs smoothly
• Can correctly check IDs and ensure that guests are safely consuming alcohol
• Efficiently carry out any tasks that have been asked by a manager to complete