Riahn Whenuaroa
Waitakere City,AUK
Summary
Detail-oriented team player with exceptional organizational skills. Excels in handling multiple projects simultaneously while maintaining a high degree of accuracy. Willing to take on added responsibilities to meet and exceed team goals.
Overview
5
5
years of professional experience
Work History
BARTENDER
Roxy, Fitzroy and Crown Nightclub
10.2022 - Current
- Managed increased customer flow during special occasions and evenings.
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Enhanced VIP bar experience with superior service.
- Maintained operational readiness through efficient adherence to bar procedures.
- Collaborated with colleagues to foster a harmonious work environment.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Made personalized drink suggestions tailored to preferences and dietary needs.
- Ensured smooth execution of diverse special events.
- Handled potential issues among patrons to uphold a secure environment.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Upheld strict regulations for safe alcohol service and food safety.
EVENT ASSISTANT Casual Position
99 Reasons
04.2023 - 12.2024
- Enhanced event experience by efficiently coordinating logistics and supporting event planners
- Assisted in organizing successful events by collaborating with vendors and suppliers
- Delivered outstanding customer support by addressing attendee inquiries efficiently.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events
- Organized facilities preparation, refreshments and entertainment for gatherings with high volume guests
- Directed team to set up and keep banquet space clean and presentable for guests
WAIT STAFF MEMBER
Mr Illyingsworth
11.2019 - 04.2021
- Bussed and reset tables to keep dining room and work areas clean
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience
- Cultivated warm relationships with regular customers
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards
- Discuss dining menu information to aid in decision process for customers
- Calculated accurate bill amounts and processed cash and credit card payments
Education
Beautician -
Elite Beauty School
Auckland, AUK12.2021
Level 3 NCEA: High School -
Auckland Girls' Grammar School
Newton, Auckland12.2018
Skills
- Sales Expertise
- Safe Serving Knowledge
- Attending Multiple Customers
- Clear and Effective Communication
- High-Volume Environments
- Professional Service Standards
- Responsible Alcohol Service
- New Hire Training
- Credit and Cash Transactions
Additional Information
Church Unlimited, Mission Trip Volunteer, 12/28/16, 01/04/17, Te Atatu, Auckland, Organizing group activities, Interacting with the public, Relationship building
Timeline
EVENT ASSISTANT Casual Position
99 Reasons
04.2023 - 12.2024
BARTENDER
Roxy, Fitzroy and Crown Nightclub
10.2022 - Current
WAIT STAFF MEMBER
Mr Illyingsworth
11.2019 - 04.2021
Beautician -
Elite Beauty School
Level 3 NCEA: High School -
Auckland Girls' Grammar School
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