Rian McBeth

PIL group collaborates with EECA to facilitate insulation installation in homes through the Warmer Kiwi Homes grant.

At PIL Group I was part of the EECA Department as well as the Office Administrator.

• Ensured accurate record-keeping with diligent data entry and document management across EECA & PIL's systems. Plus meeting deadlines.
• Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
• Efficiently managed the progression of jobs from lead to quote approval and finally to claims processing.
• Optimized existing spreadsheets for better tracking and analysis of entered data.
• Trained new employees on proper methods for entering, organizing, and maintaining company database records.
• Enhanced team productivity with efficient communication and collaboration on various installation jobs.
• Delivered excellent customer service through prompt responses to customer inquiries, subsidy eligibility via phone, email, or in-person visits.
• Collaborated with our Premier Networks
• Managed office supplies, groceries, and shipping of parcels
• And more!

• Effectively communicating with homeowners to promote the benefits and features of HRV for residential use
• Successfully scheduled home appointments for sales reps by developing strong customer relationships.
• Incorporated manager feedback into goal setting process by regularly discussing and planning KPIs for the week in individual meetings.

• Transitioned back to NZ and accepted the role of Manager at JayJays The Base in 2017
• Achieved top position in New Zealand for sales and loss prevention in 2018 at that store.
• Gained opportunities to discuss ideas and expertise regarding the future of Just Group while traveling between Melbourne and Head Office.

• Took up the position of Manager at Smiggle in Melbourne after relocating in 2015.
• Prepared and communicated daily, weekly, and monthly KPIs to my team, actively participated in Manager training days and weekly conferences.

• Promoted to Assistant Manager in 2013
• Assisted in training new employees, finalizing rosters, and updating the budget book with end-of-day KPI results.

• Joined The Just group in 2010 as a part time sales assistant
• This was my first job after school
• Developed excellent customer service skills
• Gained leadership recognition and advanced to Key holder position
• Ran operations and achieved goals in absence of Manager or 2IC, while establishing daily KPIs, assigning tasks to team members, and reconciling end-of-day POS.