Ricarda Andersen-Stanley
Manurewa,New Zealand
Summary
Motivated and enthusiastic recent graduate with a passion for customer service and travel. Seeking to launch a career as a cabin crew member with a reputable airline. Equipped with strong communication, interpersonal, and problem-solving skills, with the ability to work well under pressure and in a team environment. Eager to contribute to providing exceptional service and ensuring the safety and comfort of passengers
Overview
3
3
years of professional experience
Work History
Part time job
McDonald’s
04.2023 - Current
- Worked flexible hours across night, weekend and holiday shifts
- Acted as a team leader during work practices
- Delegating tasks between shifts
- Completed online learning that is giving
- Learning and adapted quickly to new workplace and technology
Causal pick and packer
Cottonsoft
10.2022 - 04.2023
- Teamwork
- Developed and maintained courteous and effective working
- Proven ability to learn quickly and adapt to new situations
- Work well in groups strategy and rotate placing in labeling, wrapping and stacking toilet paper
Work experience
Bunning warehouse
07.2021 - 10.2021
- Worked to stake shelves
- Organized shelves
- Handling customer with disabilities
- Customer service
- Book work
- Role play what is like to face to face with customer
Education
High school certification level 1,2,3 -
ALFRISTON COLLEGE
(Level 4)(Level 5- Diploma) - NEW ZEALAND SCHOOL OF TRAVEL AND TOURISM
New Zealand School of Tourism
Auckland Airport04.2024
Level 2,3 certification - Early Childhood education
MIT
Otara11.2021
Skills
- Enthusiastic with a good sense of humour is a great help
- Exceptional communication and interpersonal skills
- Customer-focused with the ability to remain calm under pressure
- Team player with experience in fast-paced environments
- Strong cultural awareness and multilingual abilities (Samoa, Māori, English )
- Detail-oriented with a strong work ethic and adaptability
- Positive Attitude and Professionalism
- First Aid and Safety Knowledge
Awards
- New Zealand Diploma in Travel & Tourism (Level 5) Awarded by Yoobee College of Creative Innovation, New Zealand School of Tourism, Elite School of Beauty and Spa, Cut Above Academy and Healthcare Academy of New Zealand
02 May 2024
- New Zealand Certificate in Tourism (Level 4)Awarded by Yoobee College of Creative Innovation, New Zealand School of Tourism, Elite School of Beauty and Spa, Cut Above Academy and Healthcare Academy of New Zealand
30 Jun 2023
- National Certificate of Educational Achievement (Level 3) Awarded by Ministry of Education
30 Nov 2021
- New Zealand Certificate in Food and Beverage Service (Level 3), Quick Service Restaurants Services Awarded by ServicelQ
19 Oct 2023
- National Certificate of Educational Achievement (Level 2) Awarded by Ministry of Education
03 Dec 2020
- National Certificate of Educational Achievement (Level 1) Awarded by Ministry of Education
12 Dec 2019
Additional Information
Interest and Hobbies
- Car show
- Dancing/singing
- Learning a new language
- Sport athletics
Languages
Samoan
Native or Bilingual
Maori
Limited Working
English
Native or Bilingual
Timeline
Part time job
McDonald’s
04.2023 - Current
Causal pick and packer
Cottonsoft
10.2022 - 04.2023
Work experience
Bunning warehouse
07.2021 - 10.2021
High school certification level 1,2,3 -
ALFRISTON COLLEGE
Level 2,3 certification - Early Childhood education
MIT
(Level 4)(Level 5- Diploma) - NEW ZEALAND SCHOOL OF TRAVEL AND TOURISM
New Zealand School of Tourism
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