Years of professional experience as manager owner and hands on
Richard Habgood
Palmerston North,MWT
Summary
Dedicated chef professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced caterer with over [30 +] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
30
30
Work History
Club Caterer
Self (Himatangi Cossie Club)
Himatangi
02.2019 - Current
- Drove operational improvements which resulted in savings and improved profit margins.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours; night, weekend, and holiday shifts.
- Adhered to social distancing protocols and wore mask or face shield.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Club Caterer
Self (Foxton Bowlin Club
Foxton Beach, MWT
03.2018 - 01.2019
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Club Caterer
Self P/North Bowling Club
Palmerston North, MWT
07.2017 - 03.2018
- Served customers and followed outlined steps of service.
- Worked flexible hours; night, weekend, and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Oversaw daily operations to ensure high levels of productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Restuarant Owner/manager
Self
Napier City, HKB
11.2015 - 05.2017
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Recorded inventory sales into organization's weekly income report.
Kitchen Manager
The Compass Group
Orewa
03.2015 - 10.2015
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
City & Guilds Catering 706/1/2 - Hospitality
Chichester Colledge of Further Education
07.1978
Skills
- Managing clubhouse facility
- Self-Motivated
- MS Office
- Dependable and Responsible
- Decision Making
- Attention to Detail
- Organization and Time Management
- Active Listening
- Multitasking Abilities
- Flexible and Adaptable
Timeline
Club Caterer
Self (Himatangi Cossie Club)
02.2019 - Current
Club Caterer
Self (Foxton Bowlin Club
03.2018 - 01.2019
Club Caterer
Self P/North Bowling Club
07.2017 - 03.2018
Restuarant Owner/manager
Self
11.2015 - 05.2017
Kitchen Manager
The Compass Group
03.2015 - 10.2015
City & Guilds Catering 706/1/2 - Hospitality
Chichester Colledge of Further Education
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