- Hiking
- Camping
- Gardening
- I enjoy cooking for friends and family gatherings
- Gym Workouts
Richard Kellow
Rotorua,BOP
Summary
Results-driven business owner with a strong background in consultative sales, client relationship building, and pipeline management. Proven track record of generating new business opportunities and driving revenue growth across various sectors. Possessing deep communication and active listening skills acquired through experience as a hypnotherapist, I excel at connecting with individuals on a meaningful level. Seeking a business development role to leverage these skills and contribute to expanding market share. Offering diverse experience, fresh perspectives, and the ability to foster trust in order to strategically grow business opportunities within a forward-thinking company.
Overview
13
13
years of professional experience
Work History
Hypnotherapist
Kellow Hypnotherapy
10.2015 - Current
- Established a new business in a competitive wellness market
- Created a targeted lead generation strategy and cultivated strong client relationships to build a loyal client base
- Achieved a year-on-year revenue growth rate of 20% and expanded client acquisition both locally and internationally
- Faced potential revenue loss due to COVID-19 restrictions limiting in-person appointments
- Transitioned to a fully online hypnotherapy practice, maintaining accessibility for clients during lockdowns
- Retained 80% of client engagement, ensuring continuity of service and stabilising revenue
- Achieved significant & consistent media exposure, becoming a recognised authority in the field
- Achieved 4.9 Google rating across 52 reviews, demonstrating client satisfaction and strong reputation management
- Identified limited income sources in a service-based business
- Developed 3 new service offerings (virtual appointments, group sessions, digital downloads) to address client needs and increase revenue streams
- Boosted revenue by 15% through passive income, expanding accessibility and client satisfaction
Retention Advisor
Youi Insurance
09.2014 - 10.2015
- Faced high potential cancellations in an insurance sales environment
- Used consultative sales and proactive problem-solving to address client concerns and secure policy renewals
- Maintained a customer retention rate of over 80%, ranking in the top 10% of the department for retention
- Collaborated with sales and claims to support full sales cycle management, ensuring smooth pipeline progression and maintaining high retention rates
- Problem-solved to address client concerns and objections, turning potential cancellations into long-term policy commitments
Sales & Marketing Manager
Fat Prophets
03.2012 - 09.2014
- Led the setup of New Zealand operations for a stock market research company, successfully growing the team from 1 to 5 staff members
- Built a high-performing team skilled in pipeline management and lead generation, resulting in expanded market presence and sustained business development
- Strategically managed client relationships and identified new business opportunities, consistently exceeding sales targets and achieving revenue growth
- Conducted regular performance reviews and provided ongoing training to ensure continuous improvement in sales skills and product knowledge
Education
English, French & German
Camborne School & Community College
Camborne, UKSkills
- Business Development
- Sales Cycle Management
- Strong Empathy Skills
- Lead Generation
- Client Relationships
- Consultative Sales
- Closing Deals
- Revenue Growth
Interests
Timeline
Hypnotherapist
Kellow Hypnotherapy
10.2015 - Current
Retention Advisor
Youi Insurance
09.2014 - 10.2015
Sales & Marketing Manager
Fat Prophets
03.2012 - 09.2014
English, French & German
Camborne School & Community College
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