Richard Owen
Palmerston North,New Zealand
Summary
Driven and adaptable management professional with a proven track record of success. Possessing a robust skill set in strategic planning, team leadership, and operational optimization, I have consistently exceeded organizational objectives and fostered environments of growth and innovation.
As I contemplate my next career move, I am invigorated by the prospect of leveraging my expertise in new and dynamic ways within the management field. While my tenure in Real Estate has been rewarding, I am eager to explore opportunities that allow me to further refine my leadership abilities and make a tangible impact on organizational performance.
With a keen eye for identifying operational inefficiencies and implementing targeted solutions, I am confident in my ability to thrive in diverse management environments. Whether leading cross-functional teams, driving process improvements, or cultivating a culture of excellence, I am committed to delivering results that exceed expectations and drive sustainable growth.
My passion for continuous learning and professional development fuels my desire to embark on this new chapter in my career. I am excited about the possibility of contributing to a forward-thinking organization that values innovation, collaboration, and strategic thinking.
Seeking a challenging role that aligns with my aspirations and allows me to leverage my strengths, I am eager to explore opportunities where I can make a meaningful difference and continue my journey of professional growth.
Overview
17
17
years of professional experience
Work History
Disability Support Worker
Care On Call Home Healthcare
Palmerston North, MWT
09.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Property Manager
Unique Realty Ltd - Professionals Rentals
03.2017 - Current
- Managed multi-million dollar client assets
- Concurrent training with law changes to industry and helped clients managed their legal requirements
- Supervised tenants and administered required actions for both new and vacating tenants whilst maintaining a polite and professional attitude to all
- Adhered to Residential Tenancies Act 1985 and subsequent changes relating to Residential Tenancies Amendment Act 2020
- Facilitated maintenance, renovations and project management for both landlords and tenants
- Maintain professional relationships with clients, contractors, tenants and public
- Trained and supervised staff in the current processes and organizational requirements of both tenancy law and company policy
- Organized and supervised staff, contractors, and vendors to ensure that all work was completed in a safe and efficient manner
- Investigated and resolved tenant complaints in a timely and professional manner
- Conducted regular inspections of all properties to identify and address maintenance issues in a timely manner
- Analyzed and evaluated market trends, allowing for informed decisions on pricing and occupancy rates.
Quality Assurance Supervisor
AFFCO Manawatu
02.2016 - 03.2017
- Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies
- Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups
- Established long-range objectives and developed innovative strategies to help achieve them
- Acted as communications liaison for several internal teams
- Developed and implemented processes and procedures to streamline operations.
Senior Meat Inspector / Compliance Officer
AFFCO Manawatu
11.2012 - 02.2016
- Followed food safety procedures according to company policies and health and sanitation regulations to provide quality products while maintaining proper food safety practices, portion control and presentation within service goal times
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly and immediately informed supervisors when supplies were low or if equipment was not functioning properly
- Provided onsite training and further education for new inductees
- Collaborated with departments to ensure compliance with relevant laws and regulations
- Investigated and reported on potential compliance issues to ensure timely resolution and adherence to applicable laws and regulations
- Developed and implemented a comprehensive compliance program that reduced the risk of non-compliance
- Monitored and evaluated regulatory changes to ensure company policies and procedures remain compliant
- Provided advice and guidance to management on compliance-related matters
- Responded to inquiries from regulatory authorities regarding compliance matters in a timely and accurate manner.
Senior Medic
Royal New Zealand Air Force RNZAF Base Ohakea
09.2007 - 09.2012
- Maintained accurate patient records, including documentation of clinical assessments, treatments, and outcomes
- Diagnosed and treated a variety of complex medical conditions, resulting in a complete patient satisfaction rate
- Prescribed appropriate treatments and medications, resulting in a decrease in the number of unplanned hospitalizations
- Developed and implemented health promotion initiatives in the community, resulting in an increase in preventive health screenings
- Provided compassionate and culturally competent care to a diverse patient population.
Education
Graduate Diploma - Health Sciences
Auckland University of Technology
Auckland, NZAdvanced Diploma - Paramedicine
Auckland University of Technology
Auckland, NZBachelor of Science - Psychology
Open Polytechnic of New Zealand
Lower Hutt, NZ11.2027
Level 4 Certificate in Health And Well-being - Social And Community Services - Disability Support
Open Polytechnic of New Zealand
Lower Hutt, NZ12.2023
Level 4 Bovine Health - Certificate in Bovine Health and Diseases
Assure Quality Feilding
12.2012
Senior Medic - Defence Tri-Service Health School Senior Medical course
Tri-Services Health School
Burnham, NZ12.2000
Skills
- Effective Time Management
- Adaptability
- Customer Service
- Business Development
- Disability Awareness
- Client Confidentiality
- Disability Services
- Computer Skills
- Internal Auditing
- Critical Thinking
- Project Management
- Team Management
Details
Palmerston North, New Zealand, 022 351 5006, drakevelefor@gmail.com
References
- Jamie Todd - Legal Executive- Public Trust Palmerston North, jamietodd88@gmail.com, 022 065 1064
- Richmond Thackery - Senior Property Manager - Professionals Rentals Unique Realty Ltd, richmond.thackery@uniquerealty.co.nz, 027 578 5816
Timeline
Disability Support Worker
Care On Call Home Healthcare
09.2022 - Current
Property Manager
Unique Realty Ltd - Professionals Rentals
03.2017 - Current
Quality Assurance Supervisor
AFFCO Manawatu
02.2016 - 03.2017
Senior Meat Inspector / Compliance Officer
AFFCO Manawatu
11.2012 - 02.2016
Senior Medic
Royal New Zealand Air Force RNZAF Base Ohakea
09.2007 - 09.2012
Graduate Diploma - Health Sciences
Auckland University of Technology
Advanced Diploma - Paramedicine
Auckland University of Technology
Bachelor of Science - Psychology
Open Polytechnic of New Zealand
Level 4 Certificate in Health And Well-being - Social And Community Services - Disability Support
Open Polytechnic of New Zealand
Level 4 Bovine Health - Certificate in Bovine Health and Diseases
Assure Quality Feilding
Senior Medic - Defence Tri-Service Health School Senior Medical course
Tri-Services Health School