Results-driven Manager with extensive experience in account management and operational support, recognised for successfully driving franchisee recruitment and training initiatives that significantly enhance brand development and operational efficiency. Demonstrated expertise in full P&L management, coupled with strong Account Management and Communication skills, contributing to substantial business growth.
As Store Manager, I had responsibility for the day-to-day operations of running a high-volume, fast-paced retail superstore. Guiding a team of managers, support supervisors, and the general team members to achieve predetermined goals through ensuring accurate stock control, great in-store merchandising, and staff resource planning to meet the needs of the business, as well as loss prevention and meeting all customer service expectations.