Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Thavongsy

Richard Thavongsy

Auckland,New Zealand

Summary

As a graduate in network and security, I learnt about the various aspects of network systems, including design, implementation, and management. I also became familiar with security protocols and best practices for safeguarding data and systems from cyber threats. I hope for a variety of career paths, including network and security analyst, system administrator, and network engineer, among others. over the years of studying network and security, topics such as Information Security Management, Network security, Research and development for a yearly long period, Advanced Network Technologies, service modelling and Network and System Administration. Over the years of studying for my Bachelor of Computer and Information sciences in Network and Security whilst working part time in Super Cheap Auto I have learnt many skills related to team building and managing work load for customer satisfaction.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Team member / Key holder

Supercheap auto
03.2019 - 01.2021
  • My first year of working at supercheap required a lot of customer service regarding product sales and knowledge of products
  • Stock loading and restocking load required ability to use a hand pallet lifter
  • Understanding the system for the point of sale and system for ordering parts from suppliers for customers
  • Nearing my second year, with team members leaving the company I was offered the role of keyholder which meant I was required to open and close the store
  • Managing team members on the busiest days of the week
  • Along with accumulating totals for the day's income and totalling profit
  • Being one of the most experienced team members, this required my skills to train the new part timers over the weekends for fitments and general requirements of new team members

Plasterer / Manager / Translator

S & V Thavongsy plastering
01.2001 - 12.2022
  • Starting date: 12 years of age
  • Resignation date: On going (late hours)
  • Plasterer for my family business required a lot of traveling and driving to work sites along with heavy lifting and applying plaster to drywall
  • Required the ability to translate from Laos and Thai to English at a young age
  • Receiving phone calls and emails regarding availability and booking in new jobs to be inspected and started
  • Sending invoices to clients once the job has been completed
  • Following up on invoices that have yet to be paid.

Education

Bachelor of Computer and Information Sciences - Network and Security

Auckland University of Technology
New Zealand
02.2019 - 11.2022

Skills

  • Plastering hand tools
  • Patching, skimming and boarding
  • Finish coat experience
  • Team player
  • Concise time management
  • Hardware and software installation
  • Technical support
  • Customer service
  • Reporting and documentation
  • Operating systems
  • User Support
  • Network development and administration
  • Data collection and analysis
  • Program installations
  • Hardware knowledge
  • Teambuilding

Languages

Thai
Intermediate
laos
Fluent
English
Native

Timeline

Team member / Key holder

Supercheap auto
03.2019 - 01.2021

Bachelor of Computer and Information Sciences - Network and Security

Auckland University of Technology
02.2019 - 11.2022

Plasterer / Manager / Translator

S & V Thavongsy plastering
01.2001 - 12.2022
Richard Thavongsy