Hi, I’m
Richard Allan Estigoy
Auckland,AUK
Summary
My focus is on spearheading the digital transformation and streamlining business processes through innovation and automation. This recent journey in Salesforce consulting has enhanced my ability to implement solutions that drive efficiency and cost savings across sales, finance, and business development departments.
With a foundation in project management, web development, and data structures, I excel in creating systems that deliver data-driven insights, thanks to Einstein Data analytics. Our team's commitment to process optimization has led to substantial improvements in our operations, setting a new benchmark for success in our digital initiatives.
Overview
14
years of professional experience
Work History
Pinnacle Life Insurance
Senior IT Development Lead
2024.04 - 2024.08 (4 months)
Job overview
- Create and Manage SharePoint sites for each department such as Finance, BA, Digital Marketing, Customer Service, Underwriting, Claims, Sales and Executive Management team.
- Developed automation for Customer Service and Business Admin team to have an in-house ticketing system and create a powerful Power BI representation for reporting purposes.
- Leading the development team in maintaining and supporting the company’s website workbench and legacy python policy administration tool.
- Led development teams in building system, data and application-level interfaces and functional relationships.
- Created robotics processes using Nintex RPA for updating of monthly and future premiums.
- Developing a change request tool to track all the changes and deployment in all the applications.
- Developing SharePoint tool for our HR onboarding and off boarding process.
- Drive stability and reliability by optimizing SQL statements.
- Perform database defragmentation and optimize SQL queries for our workbench and policy administration.
- Gather and scoping our requirements for our new robotic AP payments project.
- Create a project timeline to ensure all deliverables are up to date.
Kent PLC
IT Product Specialist
2016.07 - 2024.04 (7 years & 9 months)
Job overview
- Manage the overall Salesforce environment, ensuring data integrity, security, and availability.
- Develop custom applications and features using Apex, Visualforce, and Lightning Web Components to meet business needs.
- Develop and maintain complex automation tools such as Flows and Process Builders, reducing manual work and improving process efficiency by 30%.
- Integrate Salesforce with third-party systems like Oracle Fusion ERP using APIs, enhancing overall system performance and data flow.
- Customize page layouts, workflows, and validation rules to ensure efficient data management and user experience.
- Create dynamic reports and dashboards for stakeholders to track key performance metrics.
- Train and support over 230 Salesforce users, leading to a 40% increase in productivity.
- Collaborated with cross-functional teams to streamline product development processes.
- Managed product lifecycle stages effectively, ensuring smooth transitions between development phases.
- Leveraged data-driven insights to inform continuous improvement of existing products and features.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Increased market share by identifying new opportunities through comprehensive competitor analysis.
- Administered Salesforce platform by managing user roles, profiles, and security settings for a 230+ user base.
- Conducted data migration and cleanup processes using Data Loader, improving data quality and accuracy by 25%.
- Performed regular system audits, monitored usage metrics, and made recommendations to improve system performance.
- Leading the testing and debugging of Salesforce applications to ensure code quality and functionality.
- Leading Salesforce platform users with troubleshooting, bug fixes, and minor feature updates.
- Oracle Fusion Implementation and technical lead for Finance and HCM modules.
- Leading the technical support team (L1, L2, L3) on the existing business applications.
- Work on project management and timeline to ensure all deliverables are met and contingency plan are in place to set business expectations.
- Leading hyper care support for newly deployed business applications.
Texas Instruments
Senior Java Applications Developer
2011.01 - 2016.04 (5 years & 3 months)
Job overview
- Full Stack Developer for business applications such as Finance, TEST, Assembly, Engineering, and Manufacturing department.
- Optimized application performance by identifying and rectifying coding inefficiencies.
- Developed robust enterprise applications, ensuring seamless integration with existing systems and databases.
- Worked closely with project managers across all departments throughout the development process, gathering requirements and incorporating feedback into final application.
- Collaborated effectively with SME and product managers to create cohesive, user-centered applications that met both functional requirements and aesthetic expectations.
- Maintain code integrity, security, unit testing across business applications.
- Developed RESTful API’s to meet continuous integration.
- Involved with the business users to enhance current business processes and develop adaptability to the systems.
- Experienced in using Java Spring / Maven frameworks, Jira, Jenkins, NetBeans IDE, OracleDB 10g, Tomcat Apache as tools in developing enterprise in house applications.
- Creating stored procedures to optimize process and application performance using PL SQL.
Education
University of Cordilleras , Philippines
Bachelor of Science from Computer Science
01.2011
University of Baguio , Philippines
Bachelor of Science from Business Management
06.2007
Skills
- Web application development
- Business Analysis
- Salesforce Administration (Setup, Security & Access, Object Manager, Workflows, Process Builders & Automation, Lightning App builder - Desktop & Mobile, Data and Analytics Management, Reports & Dashboards, Sales & Marketing applications, Data Loader)
- Salesforce Development ( APEX, Triggers, Lightning Component, Async Apex - Batch, Scheduled, Future & Queueable, SOQL, Test cases, Exception handling)
- Salesforce Implementation Lead (Project kickoff, SME requirements gathering, Design-Build-Test (Sandbox), Train the Trainer, Deploy & Support)
- Java EE,Maven,Spring/SpringBoot framework, Javascript, RestAPI, SOAP, OpenAPI, Jenkins
- .NET, C++, Python Django0.0, PHP Laravel, OracleDB 10g, MySQL, MS SQL, GraphQL, SOAP, Web
Services, Visual Studio, VS Code, Netbeans
- Oracle ERP Fusion Implementations (Finance & HCM)
- SharePoint Management (Content Management, Site Template & Definition Customization, Custom Web Parts, Master Pages, Content Types, PowerShell, Business Connectivity Services)
- Power Apps and Power Automate
- Power BI Reporting
- Python Django
- Nintex RPA , DocGen and Promapp
- Miro Board
Timeline
Senior IT Development Lead
Pinnacle Life Insurance
2024.04 - 2024.08 (4 months)
IT Product Specialist
Kent PLC
2016.07 - 2024.04 (7 years & 9 months)
Senior Java Applications Developer
Texas Instruments
2011.01 - 2016.04 (5 years & 3 months)
University of Cordilleras
Bachelor of Science from Computer Science
University of Baguio
Bachelor of Science from Business Management
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