Rick Coetzee
Manukau,AUK
Summary
Goal-oriented general sales manager knowledgeable about products and learns new information quickly. Effective motivator and leader focused on increasing sales and maximizing team success. Decisive, hardworking and resourceful approach.
Overview
9
9
years of professional experience
Work History
General Sales Manager
Andrew Simms
Auckland, Auckland
12.2023 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Collaborated with marketing team to develop promotional campaigns.
- Maintained accurate records of all transactions in the company's CRM system.
- Defined goals and objectives to generate significant amounts annually in sales revenue.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Analyzed market trends and identified potential new customers.
- Stayed up-to-date on extensive company products and services.
- Resolved customer complaints in a timely manner.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Reviewed customer feedback surveys regularly and devised plans accordingly.
- Updated and maintained dealership website and social media accounts.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Priced products to competitive standards derived through and research.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales Executive
Southern Autos
Botany, Auckland
11.2021 - 12.2023
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Developed pricing strategies that maximized profits while remaining competitive in the market.
- Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Greeted customers to determine wants or needs.
Assistant Manager
Manukau auto valet
Manukau, Auckland
05.2016 - 12.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Sales Executive
Davie Motors Holden
Manukau, Auckland
12.2016 - 11.2021
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Provided technical support during product demonstrations at client sites.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Assigned qualified leads to field sales team for further development and closure.
- Greeted customers to determine wants or needs.
Education
High School Diploma -
Primrose Technical High School
South Africa11.2004
Skills
- Market Trends Understanding
- Business Networking
- Professional Networking
- Lead Prospecting
- Sales and Market Development
- Operations
- Sales and Marketing
- Employee Guidance
- Problem Investigations
- Sales Strategy
- Product Promotions
- Exceeds Sales Goals
- Lead Development
- Sales Expertise
- Upselling Expertise
- Prospecting Skills
- Sales Follow-Up
- Automotive systems
- Price structuring
- Staff training
- Dealership operations
- Sales coaching
Affiliations
- Golf
- Running
- Kayak fishing
Accomplishments
- Top 10 sales achiever in 2018
- Salesman of the year 2019
Timeline
General Sales Manager
Andrew Simms
12.2023 - Current
Sales Executive
Southern Autos
11.2021 - 12.2023
Sales Executive
Davie Motors Holden
12.2016 - 11.2021
Assistant Manager
Manukau auto valet
05.2016 - 12.2023
High School Diploma -
Primrose Technical High School
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