Ricky Mattock
Hamilton
Summary
Detail-oriented Pre-Delivery Inspection Technician at CAL ISUZU, recognized for enhancing vehicle quality and reducing warranty claims through meticulous inspections. Skilled in defect identification and committed to continuous improvement, I foster teamwork and communication to streamline processes and elevate customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pre-Delivery Inspection Technician
CAL ISUZU
08.2024 - 03.2025
- Decreased potential warranty claims from customers by identifying defects early in the pre-delivery inspection process.
- Reduced customer complaints by ensuring vehicles met or exceeded manufacturer specifications before delivery.
- Improved efficiency by streamlining the inspection process and reducing time spent on each vehicle.
- Identified recurring issues in new vehicle models, providing feedback to manufacturers for continuous improvement.
- Enhanced vehicle quality by conducting thorough pre-delivery inspections and addressing any issues found.
- Supported dealership goals for growth while maintaining high-quality standards through diligent attention to detail during inspections.
Education
NCEA Level 2 - Automotive Engineering
Fraser High School
Hamilton, WKO11.2024
NCEA Level 2 - Building And Construction
Fraser High School
Hamilton, WKO11.2024
Skills
- Power tools operation
- Workplace safety
- Vehicle inspection expertise
- Continuous improvement mindset
- Mechanical aptitude
- Hand tools proficiency
- Pressure testing
- Visual inspection
- Defect identification
- Leak detection
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Organizational skills
- Inspection procedures
- Active listening
- Effective communication
- Adaptability and flexibility
- Industrial safety
- Relationship building
- Safety standards
- Self motivation
Certification
I have achieved an NCEA LEVEL 2 qualification for Building and Construction, Automotive, P.E, Food Technology and Gateway.
Timeline
Pre-Delivery Inspection Technician
CAL ISUZU
08.2024 - 03.2025
NCEA Level 2 - Automotive Engineering
Fraser High School
NCEA Level 2 - Building And Construction
Fraser High School
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