Ricky Monga
Auckland
Summary
Dynamic Mobile Technician with a proven track record at Chain & Rigging, excelling in hardware repair and effective communication. Recognized for consistently exceeding client expectations and implementing quality control measures. A dedicated team player, skilled in maintenance troubleshooting, who fosters strong vendor relationships to enhance operational efficiency.
Overview
20
20
years of professional experience
Work History
Mobile Technician
Chain & Rigging
09.2023 - Current
- Delivered exceptional customer service through clear communication.
- Completed complex device repairs under tight deadlines, meeting or exceeding client expectations consistently.
- Educated clients on proper device care to minimize future damage and improve the longevity of their equipment.
- Pursued continuous professional development opportunities, enhancing personal skills and staying at the forefront of industry expertise.
- Established strong relationships with vendors, negotiating favorable terms for parts procurement that benefited both parties.
- Implemented strict quality control measures to ensure all repairs met company standards before returning devices to customers.
- Managed appointment scheduling efficiently, maximizing productivity while maintaining high levels of customer satisfaction.
Electrical Technician
Firstflex Cables
10.2018 - 09.2023
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Optimized equipment performance by calibrating instruments and updating software as needed.
- Created, aligned, and optimized electrical instrumentation and testing equipment.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
Machine Operator
Fonterra
04.2008 - 10.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
Mechanical Fitter
Jackson Enterprises
01.2006 - 03.2008
- Maintained a clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
- Contributed to project completion by assembling, fitting, and aligning complex mechanical components accurately.
- Completed projects on schedule through diligent time management skills and prioritizing tasks effectively under pressure.
- Carefully reviewed project blueprints before starting work and addressed any concerns with supervisors.
- Reviewed finished equipment for accurate fit and assembly.
- Collaborated with engineers for the successful installation of new machinery and equipment upgrades.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Wrote work orders and parts fabrication requests.
Education
No Degree - Working At Heights
Safety N Action
Auckland, NZ07-2025
No Degree - Onsite Safety
LEAA
Auckland, NZ04-2023
No Degree - Management
Dale Carnegie
Auckland, NZ03-2018
No Degree - Physical Education And Coaching
Evolution Coaching
Auckland, NZ01-2013
No Degree - Personal Trainer
NZIHF
Auckland, NZ03-2012
Skills
- Hardware repair
- Mobile testing
- Attention to detail
- Hand tools expert
- Equipment Repair
- Verbal and written communication
- Maintenance troubleshooting
- Welding
- Heavy lifting
- Electrical testing
- Soldering skills
- Team player
- Motivation techniques
- Effective communication
Languages
English
Native or Bilingual
Timeline
Mobile Technician
Chain & Rigging
09.2023 - Current
Electrical Technician
Firstflex Cables
10.2018 - 09.2023
Machine Operator
Fonterra
04.2008 - 10.2018
Mechanical Fitter
Jackson Enterprises
01.2006 - 03.2008
No Degree - Working At Heights
Safety N Action
No Degree - Onsite Safety
LEAA
No Degree - Management
Dale Carnegie
No Degree - Physical Education And Coaching
Evolution Coaching
No Degree - Personal Trainer
NZIHF
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