Rielly Loveridge
Nelson
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Rental Operations
Avis Budget Car Rentals
Nelson
05.2023 - Current
- Answer customer enquiries about what vehicles are available and cost of hire
- process rental agreement thoroughly explain the terms and conditions of rental lease, and facilitated the signing process to ensure clear understanding and compliance
- check customer drivers license and accurately collect necessary information for rental agreement
- managed vehicle bookings, ensuring accurate tracking of outgoing and returning vehicles
- handling checkouts in high-pressure environment
Retail Worker
JayJays
Nelson
05.2022 - 04.2023
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Drove sales using upselling and cross-selling strategies.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Call Centre Operator
premium communications
Nelson
03.2019 - 04.2022
- maintain a friendly telephone manner and strong communication skills
- achieving weekly targets
- arrange consultation with financial advisor
- identifying customer requirements and ensuring customer satisfaction
- carry out sales and marketing confidently
Education
Some College (No Degree) -
Waimea College
Nelson Skills
- Customer service
- Rental agreements
- Vehicle management
- Sales strategies
- Communication skills
- Problem solving
- Time management
- Multitasking
- Team building
- Friendly, positive attitude
Reference
Kristy Fearnley
Manager of Premium Communications
Ph: 0273478618
kristyfearnley@outlook.com
Rory Emanuel
Manager of Jay Jays
Ph: 0220372115
rory3manuel@icloud.com
Joanne Brown
Avis Budget Car Rentals
Ph: 0212466605
joanne.browne@abg.com
Timeline
Rental Operations
Avis Budget Car Rentals
05.2023 - Current
Retail Worker
JayJays
05.2022 - 04.2023
Call Centre Operator
premium communications
03.2019 - 04.2022
Some College (No Degree) -
Waimea College