Rihanna Bassam
Pharmacist
Auckland
Summary
I am very passionate about providing excellent patient counseling and thorough clinical checks of medications ensuring optimal health outcomes for all patients. I have 7 years of experience working in customer service and more than 5 years of experience working in different pharmacies. I have a confident and friendly personality and find it easy to communicate and develop relationships with the people around me including patients and fellow team members. Being punctual, organized, and well-presented is a priority for me. I have the capacity to work hard under pressure. I always strive to improve my knowledge and participate in continual professional development.
Overview
3
3
years of professional experience
1
1
Language
Work History
Pharmacist
Life Pharmacy Commercial Bay
Auckland
01.2022 - Current
- Sole charge position in a fast-paced pharmacy delivering many different services such as vaccinations (Covid, Flu, Boostrix, MMR), B12 injections, AIA vitality tests, ECP, TMP, COC, smoking cessation and sildenafil.
- Providing sound knowledge on prescription, OTC and pharmacist only medications.
- Managing the dispensary while dispensary manager was on leave.
- Taking care of dispensary claims, reports and orders.
- Methadone dispensing and delivering care to methadone and mental health patients.
Pharmacist
Countdown Pharmacy Greenlane
Auckland
01.2021 - 01.2022
- Sole-charge position where I gained experience working under pressure in a busy dispensary
- Had the opportunity to work as a manager during lock-down and managed the daily operations of the pharmacy including staff management and organizing the roster
- Provided training for both students and new employees
- Supervised work done by pharmacy technicians and students to ensure high levels of accuracy
- Provided many services such as vaccinations, smoking cessation, TMP, ECP and
- Sildenafil
- In charge of LTC and providing support for patients to ensure the optimal use of their medications
- Taking care of administrative tasks such as claims, dispensary stock and OTC stock.
Intern Pharmacist
Countdown Pharmacy Botany
Auckland
12.2019 - 12.2020
- Worked as part of a team to deliver excellent patient care and customer service
- Demonstrated exceptional communication and active listening skills to ensure that patients and customers understand their medications and how to take them
- Supervised locum staff ensuring pharmacy procedures flow smoothly
- Completed many clinical interventions and provided sound OTC advice ensuring medications are safe and effective for our patients
- Provided immunization services following all safety procedures and counseled patients thoroughly before and after vaccinations
- Provided ear piercing services for both children and adults.
Education
Bachelor of Pharmacy -
University of Auckland
undefined
Skills
Qualified vaccinator
ECP
B12 injection
TMP
Sildenafil
Selected oral contraceptives
First aid & CPR
Zinc testing
Ear piercing
Smoking cessation
Methadone dispensing
Covid vaccination
References
Nadia Rim - Dispensary Manager at Life Pharmacy Commercial Bay
02108104807
Young Ki Son - Pharmacy Manager at Countdown Pharmacy Greenlane
02102847473
Timeline
Pharmacist
Life Pharmacy Commercial Bay
01.2022 - Current
Pharmacist
Countdown Pharmacy Greenlane
01.2021 - 01.2022
Intern Pharmacist
Countdown Pharmacy Botany
12.2019 - 12.2020
Bachelor of Pharmacy -
University of Auckland