Summary
Overview
Work History
Education
Skills
Role in the Workplace
Timeline
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Riku Haruna

Summary

A customer-focused professional with experience in fast-paced hospitality and retail environments, including kitchen operations, luxury menswear retail, and eyewear sales. Proven ability to deliver high-quality customer service, drive sales performance through effective product recommendations, and maintain strong attention to detail in stock control and visual merchandising. Skilled in building rapport with customers, understanding their needs, and providing tailored solutions to enhance satisfaction and increase sales opportunities. Adaptable team player with experience working under pressure while maintaining operational efficiency and service standards.

Overview

4
4
years of professional experience

Work History

Glasses sales staff

Jins
Okayama, Okayama
07.2025 - 01.2026

・Increased attachment rates and overall sales by promoting optional add-ons such as lenses and eyewear upgrades.

・Built rapport with customers through casual conversation, creating a comfortable environment to better understand their needs.

・Provided detailed and clear explanations of lenses and frame features, ensuring customers could make informed and practical purchasing decisions.

Fashion Sales Associate

Moncler - Hankyu Umeda Main Store
Osaka, Osaka
10.2024 - 06.2025

・Assisted customers in selecting luxury apparel and accessories.

・Maintained and managed in-store visual displays in line with brand standards and seasonal trends.

・Handled stock control, delivery receiving, and product inspection.

Fashion sales staff

Black Label Crestbridge
Osaka, Osaka
10.2023 - 09.2024

・Worked as a temporary staff member at BLACK LABEL CRESTBRIDGE, a Japanese menswear brand, providing customer service and styling support.

・Handled cash register operations, ensuring accurate and efficient transactions.

・Managed stock control, including inventory organization, replenishment, and maintaining store presentation standards.

Izakaya Kitchen

Myojin Maru (Japanese Izakaya)
Okayam, Okayama
09.2021 - 09.2023

・Worked part-time in a fast-paced kitchen during high school, independently managing high-volume sections including Deep-fry, Grill, Salad, and Drinks, ensuring consistent quality and speed.

・Demonstrated versatility as a team player, assisting all kitchen stations to maintain seamless operations during peak hours.

・Handled high-pressure environments effectively, processing large volumes of orders efficiently without compromising standards.

・Ensured strict adherence to food safety and hygiene protocols across all assigned stations.

Education

Kashima Asahi High School Okayama Ekimae (East Entrance) Cam
Okayama, Okayama

Skills

・Stock management with a focus on organization to ensure smooth daily operations

・Providing accurate and helpful product information to customers to support their purchasing decisions

Role in the Workplace

Although I may take slightly longer than others to fully learn new tasks, once I understand them, I am able to work efficiently by anticipating what needs to be done next and organizing tasks in a structured manner. I am able to assess situations, prioritize effectively, and consistently perform tasks in a stable and reliable way.

Timeline

Glasses sales staff

Jins
07.2025 - 01.2026

Fashion Sales Associate

Moncler - Hankyu Umeda Main Store
10.2024 - 06.2025

Fashion sales staff

Black Label Crestbridge
10.2023 - 09.2024

Izakaya Kitchen

Myojin Maru (Japanese Izakaya)
09.2021 - 09.2023

Kashima Asahi High School Okayama Ekimae (East Entrance) Cam
Riku Haruna