RIKUS SWANEPOEL
Auckland,New Zealand
Summary
Bringing over 15 years of comprehensive experience in retail sector, demonstrates strong communication abilities and a track record of effectively engaging customers, guaranteeing high satisfaction and service quality.
Overview
16
16
years of professional experience
Work History
Workshop Foreman
Tyrepower
East Tamaki , Auckland
11.2024 - 06.2025
- Delivered exceptional customer service and support to enhance client satisfaction.
- Supervised workshop floor activities to optimize operational efficiency.
- Managed inventory and stock levels to ensure adequate supply availability.
- Performed tyre repairs, replacements, and general maintenance with a focus on safety.
- Conducted precise wheel alignments to uphold quality standards.
- Processed returns of defective or unwanted tyres to suppliers for resolution.
- Executed duties as a tyre technician, emphasizing quality assurance and safety protocols.
Assistant Manager
Gemmell's Tyrepower
Glenn Innes , Auckland
04.2020 - 11.2024
- Delivered high-quality customer service and support to enhance client satisfaction.
- Managed inventory effectively, monitoring stock levels for optimal operations.
- Executed daily banking and cash-up procedures with accuracy.
- Updated tyre pricing in the system, ensuring competitiveness.
- Performed tyre repairs, replacements, and routine maintenance to uphold safety standards.
- Coordinated tyre returns to suppliers, maintaining efficient supply chain processes.
- Worked as a tyre technician, applying hands-on expertise to resolve issues.
- Conducted precise wheel alignments to improve vehicle performance.
Parts Interpreter, Receiver & Dispatcher
SG Equipment
Takanini , Auckland
08.2019 - 04.2020
- Received, stored, and dispatched spare parts and accessories efficiently.
- Ordered parts from suppliers and processed requisitions, invoices, and inventory records.
- Accurately handled cash and credit transactions, including tax calculations and discounts.
- Assessed returned parts for faults, processing exchanges or refunds per company policy.
- Managed warranty claims and reported on parts-related issues effectively.
- Participated in regular stocktakes, updating inventory systems accordingly.
- Consulted with supervisors on pricing changes and communicated updates to management.
- Set up merchandising displays and promoted products during customer interactions.
Supervisor & Inventory Controller
RoadHogz Spares Shop
02.2015 - 09.2018
- Placed inventory orders based on sales trends and stock requirements
- Received, checked, and signed off on incoming stock orders
- Priced and dated inventory for resale, ensuring accurate labelling
- Updated all stock items with new pricing following supplier increases
- Prioritised the sale of older stock first using FIFO (first-in, first-out) practices
- Assisted in processing credits and returns efficiently
- Maintained accurate records of invoices and credits for filing and audits
- Oversaw staff training and development to ensure performance and product knowledge
- Handled customer complaints and queries professionally
- Supported staff at the sales counter during busy periods
- Managed debt collection and followed up on outstanding payments
- Reason for leaving: Immigration
Retail Supervisor & Inventory Controller
RAM Ford and Mazda Spares Shop
10.2013 - 02.2015
- Managed daily operations of the retail store
- Oversaw stock control and inventory management
- Handled counter sales and assisted customers
- Managed debt collection and follow-ups
- Reason for leaving: Offered a better opportunity at RoadHogz
Yard Manager & Weighbridge Operator
Reclamation Group
02.2010 - 10.2013
- Managed the scrapyard and coordinated daily yard activities
- Operated the weighbridge for purchasing nonferrous metals from incoming trucks and vehicles
- Purchased nonferrous materials from both walk-in and drive-in customers
- Operated a forklift to assist with yard operations
- Participated in regular nonferrous stock takes
Store Clerk
HT Engineering
Springs , South Africa
01.2009 - 02.2010
- Serviced and maintained industrial pumps for mining and commercial applications.
- Assisted in repairs and refurbishments to ensure optimal performance.
Education
High School Diploma -
Hoerskool Stoffberg
South Africa 12-2008
Skills
- Microsoft Office Suite proficiency
- Internet and email skills
- Fast and accurate typing
- Costar program experience
- Professional presentation
- Articulate communication
- Verbal and written communication
- Organizational skills
- Attention to detail
- Team leadership
- Maintenance scheduling
- Inventory management
- Safety compliance
- Problem solving
- Task delegation
- Multitasking
Languages
- English
- Afrikaans
References
Available upon request
Nz Status
Residence Visa
Personal Information
- Health Status: Excellent
- Notice Period: None
- Date of Birth: 03/18/89
- Nationality: South African
- Driving License: Code 1
- Marital Status: Married
Timeline
Workshop Foreman
Tyrepower
11.2024 - 06.2025
Assistant Manager
Gemmell's Tyrepower
04.2020 - 11.2024
Parts Interpreter, Receiver & Dispatcher
SG Equipment
08.2019 - 04.2020
Supervisor & Inventory Controller
RoadHogz Spares Shop
02.2015 - 09.2018
Retail Supervisor & Inventory Controller
RAM Ford and Mazda Spares Shop
10.2013 - 02.2015
Yard Manager & Weighbridge Operator
Reclamation Group
02.2010 - 10.2013
Store Clerk
HT Engineering
01.2009 - 02.2010
High School Diploma -
Hoerskool Stoffberg