Ry Andrew
Hamilton,WKO
Summary
I am a hard-working person who has a knack for communication and interaction. All of my jobs have been customer service based, either hospitality or retail, the longest being hospitality.
I have a warm personality that makes being apart of any team really easy, as I am able to interact with those around me with clear communication.
I love working in a fast paced environment where I would be able to connect with multiple people at the same time.
I'm a skinny 5'7 girl with the attitude of a 6'4 body builder, very headstrong and not afraid to say no (in the right situation)
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
NZ Uniforms
01.2024 - 02.2024
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked long shifts on my feet, able to work under pressure or with large amounts of people around.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Waitress/Bar Keeping
Trinity Wharf Resturant
06.2022 - 12.2023
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Reduced wait times for seating by efficiently clearing tables immediately after guests' departure.
- Answered customers' questions, recommended items, and recorded order information.
- Informed customers about daily and seasonal specials.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used cash registers and credit card machines to cash out customers.
- Able to count/return accurate change efficiently.
- Able to communicate effectively with tipsy/drunk customers about their alcohol limits and when they need to be cut off.
- Able to organise sober rides home with taxi/uber when required.
Waitress
Bay Venues Catering
02.2019 - 08.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Served high customer volumes during special events, nights, and weekends.
- Worked in loud areas (stock cars/Large crowds) and able to communicate over the noise.
Education
High School Diploma -
Tauranga Girls' College
Tauranga, NZ11.2023
Skills
- Transaction Processing/Money Handling
- Monitoring Alcohol Consumption/Responsible Serving
- Teamwork and Professionalism
- Stamina and Endurance
- Fast Learner
- Customer service expertise
- Menu Memorization/Memory retention
- Strong multitasking
- Dispute Mediation
Accomplishments
- Coxswain for Tauranga Girls' and Tauranga Rowing Club (2018-2023)
- Coxswain for Rowing New Zealand Pathway (2021-2022)
- Coxswain for Rowing New Zealand U18's North Island team (2022)
Affiliations
- Waikato University Rowing
Hobbies
- Volunteer for Recreate NZ
- Primary school Hockey Coach (years 3+4)
Timeline
Retail Sales Associate
NZ Uniforms
01.2024 - 02.2024
Waitress/Bar Keeping
Trinity Wharf Resturant
06.2022 - 12.2023
Waitress
Bay Venues Catering
02.2019 - 08.2022
High School Diploma -
Tauranga Girls' College
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