Ruby Cooper
Christchurch,CAN
Summary
I am a reliable worker who prides myself first and foremost on my customer service skills, followed closely by my ability to learn new things fast and time management abilities. Experienced in meeting customers' needs in a fast-paced restaurant establishment, I flex easily between different roles. With strong multitasking abilities and adaptability, I bring top-notch skills in managing customer orders from end-to-end.
Overview
4
4
years of professional experience
Work History
Front of House / Bartender
The Fox
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Took customer food and beverage orders and delivered them when appropriate.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Welcomed customers in a friendly manner and seated them accordingly, monitoring the restaurant activity to determine seating and dining flow.
- Followed the New Zealand Liquor Licensing Laws to ensure a professional work environment.
Retail Sales Manager
M And A Streetwear
09.2021 - 05.2022
- Created social media content to boost sales and brand visibility.
- Received cash and credit payments
- Performed opening and closing duties to ensure the shop was maintained to a high standard.
- Provided enthusiastic customer service skills to make sales.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Receptionist
Frankie And Son
03.2020 - 04.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly to ensure customer satisfaction.
- Kept reception area clean and neat to give visitors positive first impression.
Education
NCEA LEVEL 2
Christchurch Girls' High School - Te Kura O Hine Waiora
Christchurch, NZSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Communication
- Thrives Under Pressure
- Confident
- Embraces Teamwork
References
Libby Laidlaw- 0223900362 (Christchurch Girls High School Dean)
Katie Loughran -02040255265 (The Fox, General Manager)
Lucy Mortimer -0221377847 (The Fox, Duty Manager)
Happy to supply more references upon request.
Timeline
Front of House / Bartender
The Fox
05.2022 - Current
Retail Sales Manager
M And A Streetwear
09.2021 - 05.2022
Receptionist
Frankie And Son
03.2020 - 04.2020
NCEA LEVEL 2
Christchurch Girls' High School - Te Kura O Hine Waiora
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