Timeline
Work History
Overview
Education
Skills
Summary
Generic

Rimsha Malek

Auckland

Timeline

Medical Receptionist

Avondale Health Centre
07.2024 - 08.2025

High School Diploma -

Zayed College
02.2020 - 10.2025

Work History

Medical Receptionist

Avondale Health Centre
07.2024 - 08.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Maintained current and accurate medical records for patients.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Education

High School Diploma -

Zayed College
Auckland
02.2020 - 10.2025

Skills

Front desk operations

Telephone etiquette

Appointment scheduling

Medical terminology

Patient scheduling

Summary

Friendly and organized individual with excellent communication skills and positive demeanor. Well-versed in handling patient interactions and appointment scheduling, proficient in managing electronic health records and multi-line phone systems. Committed to enhancing patient experience and ensuring efficient office operations.

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Rimsha Malek