Rina Matsumoto
Timaru
Summary
Experienced with various dog grooming techniques, including breed-specific cuts and styling. Utilizes advanced grooming tools and products to ensure health and comfort of pets. Knowledge of pet behavior and health allows for gentle and effective grooming process.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dog Groomer
Animates
08.2024 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
Work part time
Fujimi panorama resort
11.2018 - 04.2024
- Help of the disabled and simple measures
- Safe confirmation of the hall
- Trail maintenance of the mountain bike
- Supported emergency response efforts by effectively communicating critical information to relevant personnel.
- Improved accessibility within the park through consistent maintenance of trails, signage, and recreational areas for all guests'' enjoyment levels.
- Collaborated with team members to maintain clean and well-kept facilities, contributing to a positive visitor experience.
Work part time
Pet salon Tiny Jewel
03.2023 - 03.2024
- Customer service
- Dog grooming
- Cat grooming
- Dog hotel
- Pickup and drop-off
- Reservation management
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
Work part time
apparel
12.2019 - 11.2021
- Cashier
- Supplement of the product
- Customer service
athlete
10.2017 - 02.2021
- 2018 &2019 Japan national championships CX1st
- 2019 Mountain bike XCO World cup in Les gets U2319th
- 2019 Asian championships XCO U231st
- 2019 Japan national championships XCO U231st
- (2021&2022 Japan national championships DHI1st)
Work part time
convenience store
04.2016 - 03.2018
- Checker
- Customer service
- Supplement of the product
Education
Pet business subject - Animal synthesis course
Takasaki animal College
03.2023
High School Diploma - undefined
Chino high school
03.2018
Skills
- Teamwork and Collaboration
- Interpersonal Skills
- Problem-Solving
- Task Prioritization
- Attention to Detail
- Reliability
- Goal Setting
- Time management abilities
- Trail management
- Adaptability and Flexibility
- Adaptability
- Time Management
- Safety awareness
Certification
- Nippon Animal Vocational College Association Dog Grooming Level2
- Nippon Animal Vocational College Association Dog Trainer Level2
- Zenkoku Pet Kyokai Home Animal Manager Level3
- Zenkoku Cat Club Cat Meister Advance
LANGUAGES
Japanese Native
English Conversational
Timeline
Dog Groomer
Animates
08.2024 - Current
Work part time
Pet salon Tiny Jewel
03.2023 - 03.2024
Work part time
apparel
12.2019 - 11.2021
Work part time
Fujimi panorama resort
11.2018 - 04.2024
athlete
10.2017 - 02.2021
Work part time
convenience store
04.2016 - 03.2018
Pet business subject - Animal synthesis course
Takasaki animal College
High School Diploma - undefined
Chino high school
- Nippon Animal Vocational College Association Dog Grooming Level2
- Nippon Animal Vocational College Association Dog Trainer Level2
- Zenkoku Pet Kyokai Home Animal Manager Level3
- Zenkoku Cat Club Cat Meister Advance
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